Development Officer Community Engagement

2 weeks ago

Baulkham Hills, New South Wales, Australia The Hills Shire Council Full time

We have a rare opportunity for a motivated and experienced library professional who is passionate about Community Engagement to fill the Development Officer role for up to 12 months.


About the role:


Working across Library Teams to develop innovative programs and activities to engage and enrich The Hills community, the successful applicant will manage the planning, coordination & delivery of the activity and promotional programme, marketing & merchandising strategies, social media presence and community engagement programmes for the Library Service.


Duties include:

  • Manage the annual Feast of Speakers events in line with the Library business plan including integration of Sydney Writers Festival and the Pioneer Theatre.
  • Develop marketing and merchandising strategy across the library service to engage customers and increase usage of the library and collections.
  • Develop & implement outreach strategies, including utilisation of the Library Caddy to address identified target markets in the community. Evaluate and report on such initiatives.
  • Oversee service wide programmes coordinated by Programs & Outreach Officer.
  • Provide direct Customer Service at any of Council's libraries and process customer transactions for Council & Library, including weekends.

About you:

To be successful in this role you will have:

  • Degree or post graduate qualifications or undertaking degree or post graduate qualifications in Library & Information Studies, Communication or Marketing.
  • Significant public library experience or project/promotions experience.
  • Highly developed technology, written and oral communication skills.
  • Experienced in budgeting, compiling and preparing reports.

Working with us:

THSC employees enjoy:

Performance Bonuses, Learning & Development Opportunities, Active Social Club, Proactive Wellbeing Initiatives, Onsite Café, and Working for the Community.


Position details:


Temporary full-time role, ML822, Salary: From $84K + Superannuation + Performance Bonus (up to 2% annual salary) + organisational bonus (up to $2K) + Aquatic and Fitness membership discounts.


Next steps:

  • Why is it important for the library to engage the local community
  • What do you consider to be your greatest strength in providing excellent customer service?
**_ We're seeking individuals who embrace our values and can work collaboratively to deliver quality customer services and infrastructure to The Hills Shire community_

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