Change Manager

1 week ago


North Sydney Council, Australia CLX Professionals Full time

Who are we?


We are CLX (Customer Led Experience), a one-stop-shop covering the entire front-end - from insights to strategy, design, and manufacture, to execution and training.

We specialise in transforming legacy retail models through innovative and impactful solutions, delivering cost efficiencies, and improving customer experiences.


CLX have globally experienced professional teams across the world with offices in Australia, the UK, and the Asia Pacific Region, helping global companies to stand out from the crowd through efficient customer-led experiences.


Change Manager

The role:

  • Execute change management processes by supporting the development and implementation of change strategies, programs, projects and initiatives
  • Collaborate and build exceptional relationships with a whole host of stakeholders from internal clients to external clients
  • Conduct client briefings
  • Multitask and prioritise on a daily basis to deliver on key project tasks
  • Take initiative and be able to problem solve when delivering project milestones
  • Produce, brief, and prepare stakeholders to support the design and development of change communications, training plans and workshops
  • Oversee project schedules are to timeline and budget
  • Proactively follow up on internal and external stakeholder groups to ensure deliverables of project are actioned

Skills:

  • Strong Change Management experience in a retail operations environment is ideal
  • High attention to detail
  • Exceptional communication & presentation skills
  • Intermediate Excel skills is a must
  • Excellent stakeholder management skills and experience
  • Strong customer service
  • Great time management, planning and organisational skills
  • Strong sense of ownership to follow your deliverables through to closure
  • A personable and positive attitude
  • Adaptable to any given situation
  • Ability to work under pressure
  • Able to pick up a variety of systems
  • Willingness to learn, display initiative and take on new responsibilities

Job Types:
Casual, Contract

Contract length: 6 months

Salary:
$ $800.00 per day

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
On the road

Expected Start Date: 04/09/2023
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