Change Manager

7 months ago

Sydney, Australia University of New South Wales Full time

**Job no**: 523875

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Strategy, Management
- **12 month fixed term role as a Change Manager within our EPMO**:

- **Excellent salary package including generous superannuation**:

- **Based in Kensington, Sydney, hybrid working available**

**About UNSW Sydney**:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organization with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 50 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged, and do meaningful work, you’re in the right place.

The Enterprise Portfolio Management Office (EPMO) Change Team provides change management expertise and advice to project teams, uplifting the maturity of the design and implementation of change management initiatives across the portfolio and creating greater visibility of the level and impact of change within and across the university. The Change Manager plays a key role within the EPMO Change Team in advising, leading and coaching project change practitioners to develop change management plans that enable business areas and impacted teams to adopt and embed changes, Key is the to ensure that business readiness activities and plans are included in project plans, budgets and delivery milestones.

The Change Manager works with project teams to ensure each business area is sufficiently prepared for the impact of the change ahead of “go-live” events, and that there is sufficient support for the new way of working in order to operate in a stable business as usual state. This role will solve complex people issues associated with the delivery of enterprise projects and programs and will be required to provide direction and coach other change management professionals, depending on the scale of change. The Change Manager reports to the Head of Change Management (EPMO) and has no direct reports.

**Accountabilities**:

- Utilise the EPMO change management framework to deliver effective change management support and provide timely advice and leadership either as a part of the project team or on an ad-hoc basis.
- Advise on the development of detailed change impact assessments, plan and facilitate workshops, develop change management plans and communications, and develop and deliver training materials as required.
- Collaborate and identify organisational preparation risks and ensure escalation to the appropriate level, including the development of risk mitigation strategies and the development of plans within organisational preparation planning and relevant actions.
- Prepare change management strategies to maximize efficiency and ensure that organisational preparation tasks are reflected in project planning and scheduling.
- Evaluate cost structures and budgetary impact of proposed changes.
- Ensure all change impacts are identified via the impact assessment have clear ownership within the project or business.
- Contribute to the development of divisional business build and transition plans, and track user adoption rates.
- Collaborate with operational managers to successfully embed and sustain changes within the business and identify the necessary changes in process, procedures and practices required to achieve the desired result and deliver the planned benefits.
- Acts as a champion and change agent in leading and implementing changes required to achieve University goals and objectives across the work area, and contribute to the development of the university view of change.
- Provide thought leadership and design input to the continuous improvement of the EPMO change tools and templates.
- Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
- Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself or others.

**Skills and Experience**
- Relevant tertiary qualifications such as Prosci with at least 6+ years’ experience leading and implementing medium to large sized change initiatives in complex environments and/or extensive relevant experience gained through any other combination of education, training and/or experience.
- Demonstrated experience working with all levels of stakeholders in designing and delivering change activities to support business leaders and their teams through change and integrate change management activities with their project plans.
- Demonstrated understanding and extensive experience in providing change advice and support across multiple projects or program streams within agreed timeframes and supporting business users to adopt and

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