Customer Service Coordinator

2 weeks ago


Perth, Western Australia UniLodge Australia Pty Ltd Full time
Access real opportunities for career growth and development

  • Permanent Full Time 38 hours per week
UniLodge specialise in student accommodation and have been an industry market leader since 1996.

The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australia and New Zealand.

We employ a team of over 1200 people who are dedicated to our vision, "To build inclusive communities for inspired living".


NEW OPPORTUNITY


We're seeking a passionate customer focused individual to join our team as a Customer Service Coordinator (CSC), on a Permanent Full Time basis.

If you are seeking an opportunity that offers a bit of variety, can be both slow-paced and energetic, and you're okay to be on your feet, then please read on

WHO YOU ARE & THE ROLE


There are lots of qualities that we look for in our team, but above all we need people who are resilient, hands on and genuinely enjoy delivering good customer service.

We have fun at work but at times we can be run off our feet, welcoming or saying goodbye to our residents.

A background in reception or hospitality will provide you with a good grounding for this role.

Some of your essential skills will include strong written and verbal communication, good computer skills, organisational skills and a "we care" attitude.


At UniLodge we provide a home away from home for our residents and we aim to hire staff who will champion fostering a safe, secure and healthy living environment for our student residents.

You may feel you do not meet all the criteria, but if you are eager to learn the UniLodge way, we still want to hear from you.

This may be the first step to a new and exciting career path.

Some of the responsibilities will include, but not be limited to:

  • Creating a friendly environment and delivering a positive resident experience,
  • Assist with a range of enquiries related to student residency, studies, general needs, and overall wellbeing,
  • Taking the initiative to monitor and report concerns and/or issues relating to resident safety and wellbeing and escalating as needed, and
  • Coordinating and execute administrative duties (including incoming and outgoing mail, filing, etc.).

Our mandatory requirements include:

  • Eligibility to work in Australia
  • National Police Check (completed within last 3 months)
  • Working with Childrens Check

A LITTLE ABOUT US
Across our workforce we have built an enviable culture of
_trust__, _
_engagement__, _
_collaboration_, and
_fun_. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are the heart of our business, and their contributions are valued and celebrated.

We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing.

And because everyone leads unique lives, we offer various leave options including study leave, parental leave entitlements, etc.

JOIN OUR TEAM


If have a passion for delivering excellent customer service with a smile, click
'Apply' to submit your Cover Letter and Resume.


  • UniLodge are a 2024 Circle Back Initiative Employer
  • We commit to responding to every applicant._


  • Perth, Western Australia u&u Recruitment Partners Full time

    The CompanyWe are seeking a highly motivated and organised Customer Service Coordinator and Sales Support Representative to join a reputable Manufacturing business, permanent and contract positions available.You will collaborate with like-minded individuals to hit strategic goals and deliver a seamless process for their key clients.The BenefitsWork for a...


  • Perth, Western Australia UniLodge Australia Pty Ltd Full time

    Cultivate an outstanding resident experience and contribute to our great culture Work within a supportive team, and grow your career at UniLodgeWHY UNILODGEUniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in...


  • Perth, Western Australia TechnipFMC Full time

    Our companyTechnipFMC is a global oil and gas leader, specialised in subsea and surface technologies. Our mission is to enhance the performance of the world's energy industry. We do it by constantly challenging conventions and investing in our employees, across 48 countries.At TechnipFMC, we aim to offer an inspiring working experience: tackling some of the...


  • Perth, Western Australia Resources Unity Full time

    Company Overview:Resources Unity is equipment, spares and wear parts distribution business with proprietary technologies and generic while comprehensive product range that covers most product lines that service resource sector.Our entity in West Perth primarily services mining industry.At Resources Unity, we prioritize a people-centric development culture,...

  • Customer Coordinator

    2 weeks ago


    Perth, Western Australia WesTrac Full time

    WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve...


  • Perth, Western Australia Zeitview Full time

    Zeitview (formerly DroneBase) is the leading intelligent aerial imaging company for high-value infratstructure, providing businesses with actionable, real-time insights to recover revenue, reduce risk and improve build quality. Zeitivew serves customers in the solar, wind, insurance, consturftion, real estate and critical infrastructure industries. Truset by...


  • Perth, Western Australia All 4 People Full time

    Work within the Accounting & Finance Sector NOR, Central and SOR Part Time and Full Time PositionsA number of our clients, within Public Practice, are currently on the lookout for experienced Administrators and Client Services/Customer Service Coordinators to ensure the office is run in an effective manner and provide assistance to clients and staff.Both...

  • Customer Coordinator

    2 weeks ago


    Perth, Western Australia WesTrac Full time

    Select how often (in days) to receive an alert: Join WesTrac, a top Caterpillar Dealership transforming equipment solutions in Australia. We value our 4,000+ team members who drive our success in the mining and construction industries. Seeking a Customer Coordinator reporting to the Planning Supervisor for New Machines. Responsible for ensuring a...

  • Customer Coordinator

    2 weeks ago


    Perth, Western Australia WesTrac Full time

    Posted Date: 1 May 2024- Location: Perth Precinct, WA, AUWesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of...

  • Service Coordinator

    2 weeks ago


    Perth, Western Australia FourQuarters Full time

    Immediate start - start next week Family friendly working hours Rewarding and inclusive environmentClient:Our client is a leading provider of high-quality medical equipment and services, dedicated to improving the lives of patients and healthcare professionals alike. They are committed to delivering exceptional customer service and ensuring the smooth...

  • Service Coordinator

    2 weeks ago


    Perth, Western Australia Diplomatik Full time

    Diplomatik are seeking an experienced Service Coordinator to join the dynamic team of our client, experts in the production of state-of-the-art Elevated Work Platforms.This position is full time and looking for someone start as soon as possibleField Service Operations: Direct, coordinate, and efficiently allocate field service jobs. Optimise labor...

  • Customer Coordinator

    4 weeks ago


    Perth, Western Australia WesTrac Pty Ltd Full time

    WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve...

  • Customer Coordinator

    2 months ago


    Perth, Western Australia WesTrac Pty Ltd Full time

    WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve...


  • Perth, Western Australia Schlumberger Australia Pty Ltd Full time

    _SLB is a global technology company, driving energy innovation for a balanced planet_Customer Engagement Coordinator Permanent employment Gold Tier Private Health Cover Comprehensive Life, TPD & Income Protection Insurances Wellness Benefits Employment Assistance Program Discounted Stock Purchase Program Attractive compensation packageLocation: Adelaide,...


  • East Perth, Western Australia Programmed Full time

    Senior Customer Service Coordinator PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent. Our client based in Forrestfield, are looking for a dynamic and experienced...

  • Service Coordinator

    2 weeks ago


    Perth, Western Australia CSG Talent Full time

    Service CoordinatorA global manufacturer of packaging machinery with a strong foothold in the FMCG market, are looking to recruit a Service Coordinator. They have been established for over 50 years and employ over 5,000 people globally. Their equipment can be found in the largest food, pharmaceutical and health care manufactures factories across Australia...


  • Perth, Western Australia WesTrac Full time

    history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.Reporting to the Technology Operations Support Manager the Technology Customer Coordinator...


  • Perth, Western Australia VOCUS Full time

    Progress your customer service career Full & comprehensive learning, training & development provided Generous discounts on power, gas, mobile and internetOur business is crazy about customers. We use disruptive thinking every day to deliver incredible experiences to our customers and teams. We empower our people toDo it. Own it. Love it. and that's why they...


  • Perth, Western Australia Rentokil Initial Full time

    Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 38,000 colleagues across 66 countries - and offer a wide range of learning and development programs for colleagues to enhance their skills.We are looking for a Customer Support Coordinator to join our team in Perth on a full-time...


  • Perth, Western Australia Hudson Australia Full time

    Immediate RequirementWill Consider Both Part-Time and Full Time ApplicantsPotential for PermanencyJandakot Location with ParkingOur client is a leading utility provider located SOR. Their Customer Relations team is seeking an enthusiastic coordinator who has a passion for customer service, and providing excellent customer service delivery. This is a full...