Aps 4 Skills Program Officer

1 week ago


Melbourne, Victoria, Australia face2face Recruitment Full time

Closing Date:3 pm Wednesday 26 July 2023

face2face reference:588189

Location:
Melbourne VIC, Sydney NSW, Brisbane QLD, Hobart TAS, or Adelaide SA

Hours:
full-time or part-time

Contract length:2 months with a possibility to extend

Entry requirements:
Australian Citizen + ability to obtain/maintain Baseline

Pay range:
$43.00 to $51.00 p/h ex super

About the role:

This role will action data change and amendment requests, transfer requests and unconfirmed claims.

Duties
- provider to Provider Transfers, which includes informing all relevant parties of the transfers
- undertake follow up actions with providers when required
- accurately calculate potential overpayments and debts
- prepare debt recovery letters to employers and Apprentices
- answer enquiries from providers via a group mailbox
- assist with file monitoring

Required experience/skills
- a knowledge of or the ability to quickly acquire the knowledge of mainframe IT database systems
- ability with using Microsoft Office Suite and IT Databases
- effective written and verbal communication skills and the ability to provide clear and accurate advice
- sound analytical skills and the ability to interpret program guidelines and contractual agreements

Carolyn Andreae

#APS

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