Remote Support Consultant

2 weeks ago


Wacol, Queensland, Australia Komatsu Australia Full time

Job no:
ATE-PEND

The Opportunity:


The Smart Construction
Remote Support Consultant's primary role is to provide
helpdesk support, advice and guidance in all infrastructure site, machine, positioning and digital technologies for
Komatsu customers and internal staff.

You may also be required to provide assistance to Smart Construction Technology Advisors with calibrations and on-site support.


In this role, you will maintain a level of technology understanding and experience through involvement in technology, internal testing, proof of concept (POC) and User Acceptance Testing (UAT).

Ultimately being a part of the skilled technology delivery and support to our customer base upon release and commercialisation.

Roster:
Monday to Friday***
Role Located:Wacol

Komatsu Benefits:

-
Paid Parental Leave:12 weeks of paid primary carer parental leave
-
Technology: Discounts on Apple, Dell, Lenovo and Microsoft products
-
Financial:Employee Referral Program offering a bonus of $5,000 if you successfully refer someone for a role, Income Protection options available
-
MyCareer:Recognition and awards, opportunity to complete recognised Cert III courses, Diploma's in Leadership & Management, and an Educational Support Program
-
Health:Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
-
Cars, Home & Hardware:Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
-
Travel: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agents
-
Yearly Bonus: Potential to receive a yearly bonus

Your Knowledge, Skills, and Abilities:

  • Ideally be a Survey, Civil engineer or Electrical engineer graduate with a Certificate III, Diploma or Bachelor level qualification
  • Certificate II, III, or IV in Integrated technologies will be highly regarded
-
Preferred 2 years proven experience working with agnostic data sets and all key survey technology brands
-
Preferred experience with integrated machine control, set-up, calibration, operation, training and handover
-
Preferred experience with aftermarket positioning, weighing and/or other system installations, calibration, operation and training/handover

  • Strive to innovate or identify new opportunities to constantly improve for the company and customer benefit
  • Ability to manage high degree of sensitivity and confidentiality
  • Highly motivated to learn and be part of this exciting journey
  • Komatsu offers a zeroharm culture in the work place, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Join the Komatsu family and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth._
  • Published on 01 Mar 2023, 11:38 PM


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