Client Services Administrator

1 week ago

Box Hill North, Victoria, Australia Box Hill Institute Full time
Based at our Box Hill Campus

  • Part Time 4 days per week. Ongoing opportunity
  • Pro Rata PACCT 3 $56,592 per annum (exclusive of superannuation)

About the role:


Exciting opportunity for a part time Client Services Administrator to join our team at Box Hill Institute This role is.8 FTE (4 days per week).


The VDSS (Vocational Education and Training Delivered to Secondary Schools) Administrator is responsible for providing a range of services to students, secondary schools, faculties, teachers, and employees across Box Hill Institute.

This position provides a first point of contact for all VDSS enquiry and provides a range of administrative support to enable the effective delivery of VDSS and Auspice programs with a focus on educational excellence and excellent customer service.


The VDSS Administrator is a member of the VDSS team working collaboratively with the faculties who deliver VET in Schools programs at BHI.

Responsible for the administration and compliance support of all VDSS and Auspice programs, working with more than 2,000 students across multiple schools within our region.


  • Please note; this role is part time, ongoing (4 days per week) and salary is pro rata PACCT 3 $56,592 per annum (exclusive of superannuation)_

About You:

  • Demonstrated experience in a similar role. Experience in administration of educational delivery and/or professional services is an advantage
  • A relevant qualification in business administration (desirable)
  • Experience in dealing confidently and courteously with people at all levels, and a commitment to providing a high level of customer care in an administrative role
  • High level of interpersonal, verbal and written communication skills, with demonstrated experience in preparing high quality, accurate correspondence and reports to stakeholders
  • Knowledge of information management systems including Student One, CELCAT and Finance One is highly advantageous
  • Experience in working collaboratively as part of a team to achieve team goals, including excellent organisational skills, flexibility during peak periods, and ability to adapt to changing priorities is essential

About Us:

We are proud to be a leading education provider with a strong reputation for delivering high quality educational outcomes.


Our organisation comprises of Box Hill Institute (Box Hill & Lilydale locations) and Centre for Adult Education (Melbourne CBD) as well as partnerships across various correctional and defence sites in Victoria.


We are committed to a highly motivated and aligned workforce, so we'll be by your side to enable you, help you grow, and offer you benefits which enhance your work life balance.


Benefits:

We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements

Employment benefits include:

  • Flexible work arrangements
  • Career progression opportunities and reward & recognition programs
  • Onsite parking
  • Novated leasing and salary packaging
  • Access to health & wellbeing resources
  • Employee discounts on health insurance, car rental, newspaper subscriptions and more
  • Access to libraries offering ebooks, films, novels, children's books and so much more
  • Discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our floristry, beauticians, restaurant, Vet & dog grooming
  • Purchased Leave

Applications close: 5pm Wednesday 10th
April 2024

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

  • Box Hill Institute reserves the right to withdraw an advertised position at any stage._

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