![Department of Education](https://media.trabajo.org/img/noimg.jpg)
Sharepoint Support Analyst
1 week ago
Enjoy a career that makes a difference by helping to shape the education experience for Victoria.
- Be part of a vibrant Department culture with a strong sense of community and inclusion.
- Join the Education State.
- At the Department of Education, we are committed to giving every Victorian the best learning.
The Information Management and Technology Division guides the Department's digital capability and is leading digital transformation for the Department including Victorian government schools.
The Division architects, manages and supports the largest technology network in Victoria, supporting a user base of approximately 750,000 staff and students.
IMTD provides innovation and leadership in the transformation and management of the Department's digital capability through the implementation of solutions on the department's cloud environment (IaaS), enterprise cloud platforms (PaaS) and software (SaaS), using agile practices with a focus on user experience, security, and integration.
As a valued member of the diverse IMTD team, you will have the opportunity to be part of influencing the new way of working for the department through your focus on customer centricity, service excellence and continuous improvement.
About the opportunityA fantastic, fixed term opportunity is available for a SharePoint Support Analyst within the Enterprise Information Services Branch / Information Management Services team.
The SharePoint Support Analyst will perform maintenance of the SharePoint platform, servers, and intranet. Troubleshooting and resolving SharePoint issues or malfunctions. Providing SharePoint support and end-user training. Performing data retrieval and backup procedures to prevent data loss.About you
- Good Experience in engineering SharePoint solutions/O365 SharePoint Online/OneDrive for business migration and support.
- Demonstrated experience developing requirements for Website improvements based on customer feedback.
- Strong experience in supporting all physical/virtual servers' platforms, setup, monitoring, backup and troubleshooting.
- Sound knowledge of performing systems operations, monitoring systems activities by ensuring smooth daily operation of systems facilities including server patching to ensure the security integrity of the environment.
- Proven collaboration and customer service skills are required.
For more details regarding this position please see attached position description.
Applicants requiring adjustments can contact the nominated contact person.
Applications close 13/07/2023.
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