Assistant Front Office Manager

2 weeks ago


Gold Coast, Queensland, Australia The Star Entertainment Group Full time
There has never been a better time to join The Star Gold Coast team within our Hotel Department at the Dorsett Hotel


In this role you will support the Front Office Manager with the daily operations within the hotel to ensure a worldclass experience for our guests.

You will continue to support and mentor the front office team to drive career growth and a positive work experience.

With excellent communication skills and meticulous grooming, you will be a confident individual with a clear understanding of what it means to deliver a truly unique guest experience.


What are we looking for?

  • Previous management experience within a busy hotel environment
  • Knowledge of Opera Cloud property management system
  • Previous experience with drafting and reviewing SOPs
  • Proficiency in onthejob training
  • Ability to work independently and act on guest requests appropriately
  • Flexibility to work across a 24/7 roster including weekends (Sunday and Monday availability essential)
  • Experience building positive working relationships between departments and within the team
  • Outstanding written and verbal communication skills

What can we offer you?

  • FREE buffet meal with a new menu every day at our Employee Dining Room
  • Uniform laundered and ready for you daily on property
  • 30% staff discounts across our awardwinning venues on all 3 of our properties
  • Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
  • The Star is an Employer of Choice for Gender Diversity awarded by WGEA
  • Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
  • Career development, training, and courses via The Star Academy limitless career opportunities
  • An organisation that values diversity, teamwork and being your best self
  • Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._

About us
The Star Gold Coast offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

Our Culture


The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.


It's your move
**Make your next move by clicking the link
  • Front Office Manager

    2 weeks ago


    Gold Coast, Queensland, Australia RACV Full time

    Gold Coast | RACV Royal Pines ResortFull-time$85,000 Salary + 11% Super | Discounts on RACV products and resortsGreat things start hereBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.At RACV Royal Pines Resort, a short...


  • Gold Coast, Queensland, Australia RACV Full time

    Gold Coast | RACV Royal Pines ResortPart-time | min 30 hours weekCompetitive Salary + Penalties + Super | Discounts on RACV products & resortsGreat Things Start HereBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.At RACV...

  • Assistant Manager

    2 weeks ago


    Gold Coast, Queensland, Australia Soul Surfers Paradise Full time

    Peppers Soul is a beachfront hotel towering 77 storeys over the rest of Surfers Paradise and offering prestigious luxury accommodation. From its valet parking to its impressive beachfront views and the HYDE Paradiso restaurant, everything about this landmark hotel represents Luxury.We are seeking a motivated professional with a passion for service to join...


  • Gold Coast, Queensland, Australia NRMA Motoring & Services Full time

    Take a career road trip with us at NRMA Treasure Island Holiday Resort - an award-winning Holiday Resort centrally located on the Gold Coast.NRMA Parks and Resorts are an industry leader in the dynamic Holiday Park sector, offering a wide range of services and currently either owning or managing 51 parks in iconic tourism locations around Australia. We are a...


  • Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...


  • Gold Coast, Queensland, Australia Workfast Marketplace Pty Ltd Full time

    Immediate start Ongoing work for the right person Plenty of OT and weekend work on offerWorkfast are working on behalf of an a well known Manufacturing and production company who are one of the leading suppliers to the civil and construction industries in the country.Our client are looking for skilled Front End Loader Operators who have background operating...


  • Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Front End Developer

    2 weeks ago


    Gold Coast, Queensland, Australia Desygner Full time

    We are looking for professionals who seek constant improvement and are willing to take responsibility and celebrate the wins.Passion for true bootstrapped startups and big-picture development Takes ownership, self-starter, and finds solutions with our founders Able to think outside of the box and solve problems The Role As a Front-End Developer at Desygner...


  • Gold Coast, Queensland, Australia Office of Industrial Relations Full time

    Workplace Health and Safety Queensland (WHSQ) is responsible for working with industry, unions and the community to improve work health and safety outcomes in Queensland. WHSQ works with industry and the community to build positive safety cultures and build safety capability, investigate workplace fatalities and serious injuries and where necessary uses...

  • Front End Developer

    2 weeks ago


    Gold Coast, Queensland, Australia Desygner Full time

    We are looking for professionals who seek constant improvement and are willing to take responsibility and celebrate the wins.Passion for true bootstrapped startups and big-picture developmentTakes ownership, self-starter, and finds solutions with our foundersAble to think outside of the box and solve problemsThe RoleAs a Front-End Developer at Desygner you...

  • Duty Manager

    2 weeks ago


    Gold Coast, Queensland, Australia CM Resort, LLC Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Competitive Salary | Discounts on RACV products and resorts Great things start here Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy...


  • Gold Coast, Queensland, Australia Education Full time

    About usYour RoleAs the AO2 Administrative Officer you will have responsibility for, but not limited to:Assist with general administrative and reception duties for the administration office, including answering phones, attending to front counter and assisting other team members as required. Assist with daily student attendance processes. Maintain student...


  • Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel DepartmentAs a Hotel Assistant Manager based in our Star Grand Hotel, you will manage and support our Front Office team while overseeing the daily operations to ensure a worldclass experience for our guests. With excellent communication skills and meticulous grooming, you...


  • Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel Department at the Dorsett HotelAs a Hotel Assistant Manager based in our Dorsett Hotel, you will manage and support our Front Office team while overseeing the daily operations to ensure a worldclass experience for our guests. With excellent communication skills and...


  • Gold Coast, Queensland, Australia Village Roadshow Limited Full time

    Guest Services ManagerFull Time SalarySea World Resort, Main Beach, Gold CoastVillage Roadshow Theme Parks comprises of Warner Bros. Movie World, Wet 'n' Wild Gold Coast, Paradise Country, Australian Outback Spectaculars Heartland, Village Roadshow Studios, Sea World and Sea World Resort. We encourage a fun, entertaining and enthusiastic environment whilst...

  • Night Manager

    2 weeks ago


    Gold Coast, Queensland, Australia Peppers Broadbeach Full time

    Peppers Broadbeach, located in the heart of the Gold Coast's premier dining precinct, is the epitome of stylish holiday making. From its sculpted towers to its Zen gardens and rooftop pools, this hotel combines the convenience of a location that's close to the beach, shopping and light rail system with the comfort and service standards associated with the...


  • Gold Coast, Queensland, Australia Echo Entertainment Group Full time

    There has never been a better time to join The Star Gold Coast team within our Hotel Department at the Dorsett Hotel As a Hotel Assistant Manager based in our Dorsett Hotel, you will manage and support our Front Office team while overseeing the daily operations to ensure a worldclass experience for our guests. With excellent communication skills and...


  • Gold Coast, Queensland, Australia Grupo Mantra Full time

    Located in Kingscliff just south of the Gold Coast / Northern New South Wales border is home to some of Australias finest beaches and World Heritage listed National Parks. Ready to welcome you to paradise are Peppers Salt Resort & Spa and Mantra Salt Beach Resort. Across this dual brand, three property resort we offer a range of first class dining...

  • Accounts Assistant

    2 weeks ago


    Gold Coast, Queensland, Australia Integrated Human Resourcing Full time

    The PositionWe are seeking a reliable and enthusiastic Accounts Assistant to work in our Gold Coast Head Office who can work both independently and part of a team.You will work as part of our Client Accounts Finance Team and will provide front-line financial and accounts solutions that support our operations and clients across Australia.This is a wonderful...


  • Gold Coast, Queensland, Australia Parliamentary Service Full time

    Do you want to help your community and work with Members of Parliament and local people? Do you enjoy working in a diverse and exciting work environment that keeps you on your toes? If this sounds like you, then don't miss this amazing opportunityWe are looking for a casual Assistant Electorate Officer to join the team of the State Member for Surfers...