Executive Assistant Manager

1 week ago


Gold Coast, Queensland, Australia Grupo Mantra Full time

Located in Kingscliff just south of the Gold Coast / Northern New South Wales border is home to some of Australias finest beaches and World Heritage listed National Parks. Ready to welcome you to paradise are Peppers Salt Resort & Spa and Mantra Salt Beach Resort. Across this dual brand, three property resort we offer a range of first class dining experiences, with two onsite restaurants, highly sought after conferencing and event spaces, pool bars and more.

We are looking for an Executive Assistant Manager - Food & Beverage to lead the multiple Food & Beverage outlets and Conference operations across this sought after business and leisure destination.

As our Executive Assistant Manager - Food & Beverage, you will:

Report directly to and liaise with the Area General Manager to achieve the full commercial and reputational potential of our unique product, bring your innovation and spirit of conquest Lead a team comprised of kitchen brigade, conference & events team, and front of house to deliver memorable experiences for our guests Possess an infectious drive for excellence in delivering business and satisfaction metrics in consultation with National Director of Food & Beverage including service, safety, environment & revenue Have a passion for seeing your teams succeed, with proven methods to engage, motivate and develop you create a positive workplace culture Provide a creative, customised approach to service and deliver memorable experiences to guests

What we are looking for:

A leader who models our values: Trust, Respect, Guest Obsession, Sustainability and Spirit of Conquest and Innovation Minimum 3 years experience as Food & Beverage Manager or Hotel Manager supporting and coordinating over 50 team members across multiple outlets and departments Sound operational experience of corporate conferencing, weddings and events, previous hotel operations experience highly desirable An empathetic communicator with well-developed stakeholder management skills (internal and external) Established commercial acumen with demonstrated success achieving business metrics The ability to remain calm when under pressure, and coach our team to reach their full potential
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