Ehealth Clinical Documentation Analyst

2 weeks ago

Box Hill North, Victoria, Australia Eastern Health Full time
Professional development opportunities

12-month Fixed Term Full-time

Based at Box Hill Hospital

Great Team Culture

Eastern Health

Eastern Health is one of Melbourne's largest public health services.

We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and statewide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About the role

The eHealth Team supports the Electronic Medical Record (EMR) as part of the Eastern Health ICT Strategy entitled "Great Digital Information - Transforming Health Care into Great Health and Wellbeing"


The role of eHealth Clinical Documentation Analyst is to participate in software build, development and maintenance of functional specifications, software releases, testing and defect resolution and to be an e xpert source of advice for the Care Delivery solution of the Oracle Health Millennium platform.


In addition to routine duties, the a nalyst will play a pivotal role in project initiatives, particularly in rolling out EMR to paper-based areas, ensuring smooth integration and effective adoption by transitioning departments.

About you

To be successful in this role you should possess:
Participation in implementation of EMR optimisation projects

Participation in the planning and prioritisation of clinical documentation activities

E xecution of testing for EMR projects as required

Build and troubleshooting associated to clinical documentation

Incident management and resolution with the business and 3rd party vendors as required

Ensuring that all change management processes are followed for clinical documentation build i.e. development or updating of specifications, test scripts, workflows, training material and communications

Ensuring active and consistent use of ALMQC to support and govern all testing activity


Liaising as required with Eastern Health ICT Department, HTS and Oracle Health on software problems and assisting with software changes, upgrades and testing as required.

Providing solution advice to support enhancement requests required by EH users

Participation in Eastern Health committees and meetings as required to advise and support EMR activities

Undertaking training as required for EMR build tools and using these skills to perform maintenance and change works as required

Escalating issues and risks to management and where possible provide support for their mitigation

Ensuring that organisational priorities are supported through the development and use of the EMR to a high standard

Supporting EMR activities which will require some after-hours availability

Working closely as required with other external stakeholders in Victoria and nationally to facilitate information sharing and reduce duplication of effort

Reporting as required utilising project tools and controls including status reports and risk and issue logs

Attending sche duled meetings and endeavouring to complete assigned tasks by the due date

Participating in the eHealth team on call roster

Meeting the agreed annual performance plan as developed and agreed with the manager

Travelling between Eastern Health campuses as required (A current licence and vehicle is essential which complies with Eastern Health policies and procedures)

Participating in the delivery of medium to large scale EMR Optimisation projects and associated tasks

Other duties agreed by mutual consent

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here

The benefits of working for Eastern Health include:
Diverse and engaging career opportunities

Friendly & supportive team

Flexible working hours

Salary packaging options

Career progression in our teaching hospitals

Next Steps

For full details refer to the attached Position Description and direct all enquiries to the contact person listed.

Values in Action:
Respect for all | Safe always | Partnering in care | Learning and improving every day

Selection Criteria

Essential:
A demonstrated record of achievement in supporting clinical information systems or experience in working in complex healthcare or hospital setting

Essential:
Previous experience in managing drug information

Essential:
Relevant tertiary qualifications in a Health discipline, Information Technology or Information Management or equivalent work experience.

Essential:
High level of computer literacy, especially with Microsoft Word, Excel, PowerPoint, Visio and Project to produce professional documentation and presentations

Essential:
Demonstrated ability to manage concurrent tasks and adapt to changes in the work environment

Essential:
Ability to seek advice and direction from technical experts

Essential:
Excellent Team player

Essential:
Self-motivated and able to work without supervision

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