General Manager Risk Management and Culture

2 weeks ago

Melbourne, Victoria, Australia Bupa Full time

The opportunity


The General Manager of Risk Management and Culture is a senior role responsible for implementing and embedding Bupa's risk management frameworks and practices.

They ensure effective risk management and compliance with Bupa's obligations.

Reporting to the BHI Chief Risk Officer and operating as a 2IC, the role leads the Risk & Governance Leadership Team and oversees BHI's risk program.

They lead a team of risk partners and analysts to identify and assess risks, maintain quality risk management information, analyse incidents, provide risk advice, monitor risk management, and promote a strong risk culture.


Key requirements include commercial knowledge, experience in leading risk management initiatives, stakeholder influence, effective communication, attention to detail, and prioritization skills.


_ This is a permanent full-time position, based in Melbourne office. (Bupa offers hybrid working arrangements and you can work from the office or from home)_

How will I help?

You will add value by:

  • Implement and manage Bupa's risk management frameworks within BHI, leading a team.
  • Strategically contribute to BHI's Risk & Governance leadership team and divisional teams
  • Enhance Bupa's risk management practices through various initiatives.

Why work at Bupa?
We keep our people smiling by helping them improve their lives in and outside of the office.

We're a welcoming lot, no matter who you are or where you've come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.

We support our people to be the best version of themselves, physically and mentally.

With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within.

Our employees can access wide range of benefits: from our own products (incl.

health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few).

We reward our people and celebrate their success, provide initiatives that develop careers and look after our people's health, wellbeing and futures.


What do I need?

  • Experienced leader with 10+ years implementing risk and control frameworks in insurance, healthcare, or financial services.
  • Strong analytical and communication skills for conveying risk concepts and delivering valuable management information.
  • Skilled in leading risk workshops, developing controls, and creating simplified standard operating procedures.
  • Proven ability to analyse data, identify opportunities, and provide recommendations for improved performance.

About Bupa Asia Pacific


Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.


Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services.

Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.


Since 2002, we have reinvested approximately $6 billion in the region, with the Bupa Foundation investing more than $34 million to support 130+ health and care projects.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.

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