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Service Coordinator/scheduler

3 months ago

Sydney, New South Wales, Australia Tecside Group Full time

The position

About you


You will have demonstrated experience in an office-based role, have an excellent phone manner, be able to pick up new systems easily and have a technical aptitude.


Experience with using simPRO is advantageous, general experience in administration duties and technical understanding of automatic door industry will be highly regarded.

You will need to be professional, have a positive attitude along with strong cooperation skills and work ethic.

Duties & Responsibilities:

  • Processing a backlog of orders
  • First Point of contact for incoming calls from both customers and technicians
  • Assignment of incoming service and project jobs to field technicians.
  • Routinely assessing the daily schedule to ensure breakdowns/scheduled works with higher urgency are attended to.
  • Organise and schedule technicians' workload book planned maintenance, quoted works, oncall rosters and emergency breakdowns
  • Organise subcontractors (work, upgrades, quotes and approving invoices)
  • Liaise with customers regarding expected installation timeframes
  • Archive and document management, ensuring records are accurate
  • Generate purchase orders
  • Administrative duties

How to Apply:

_ Who are we and what do we do?_


Tecside are the partner of choice for Contract Staffing and Recruitment Services within the Oil, Gas & Energy, Mining & Resources, Rail & Infrastructure, Power & Renewables, Maritime & Defence, Industrial & Construction and Manufacturing industries.

Our Client Portfolio is diverse, and we hold strong partnerships with many organisations of varying sizes globally. _At our core we are driven by the four DNA pillars of safety, communication, accountability, and transparency_

Job Information:

  • Salary Periods: hour
  • Job Reference: Salary: $38p/h + super
  • Salary From: AU$35.00
  • Salary To: AU$38.00
  • Job Industries: Admin and Secretarial
  • Job Locations: Wetherill Park, Sydney, Australia
  • Job Types: Temporary
  • Job Areas: Wetherill Park