Service Coordinator
1 week ago
Rentokil is looking for an organised Service Coordinator with good administrative and communication skills to join our pest division team in Port Melbourne on a permanent full-time basis working 38 hours a week.
The responsibilities in this role include:
- Organisation and scheduling of regular field service activities
- Ensuring all Service Technician visits are loaded within set time frames and variances from divisional expectations are reported to your line Manager
- Organise installations and jobs for completion within divisional time frames and expectations
- Respond to customer inquiries/complaints on service and where required as well as arrange necessary nonstandard service calls
- Deal with all paperwork and administration related to service activities and routing of documents for entry onto the Branch Contracts Computer System.
- Ensure all daily routines completed by technicians are recorded in accordance with divisional requirements.
- Provide ongoing reports requested by management.
- Maintain reporting spreadsheets within timeframes
- Excellent phone etiquette
- Strong written and verbal communication skills
- Ability to give clear instructions
- Strong collaboration skills
- Strong time management skills
- Previous experience in a similar role, or fastpaced office environment
About the Company:
Rentokil Initial is one of the largest business services companies in the world. The UK-based company operates in all major economies of Europe, North America, Africa, Asia, and the Pacific.
The company has some 34,000 employees providing a range of support services in over 50 countries worldwide, whilst retaining the agility and characteristics of a local company.
If you are a team player with strong administration skills and are looking to make the move to a global organisation with plenty of scope for growth and contribution to a multi-faceted organisation APPLY TODAYEmployee Testimonials
- "Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance."
Phillip Winkler
"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."
Darran Gibson
"The team culture is inclusive, family-oriented and feels like a small business even though it is global"
Lisa Craker
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