Branch Service Coordinator

3 weeks ago

Port Melbourne, Australia Fuse Recruitment Full time

Branch Service Coordinator
- **Location**:

- Port Melbourne - Victoria
- **Work Type**:

- Permanent
- **Salary**:
**Reference**:

- 21113
- **We are on the hunt for a Branch Service Coordinator to join our client's growing team**

Our client is a global leader in precision measurement and weighing equipment for industrial and scientific purposes. Located in Melbourne CBD, they work in servicing the food, pharmaceutical, and analytical services industries.

You will be responsible for managing the day-to-day activities of field service technicians, ensuring that service level agreements are adhered to, and that customer service expectations are being met

If you are experienced in planning and coordinating field service tech schedules and have an enthusiastic personality and a diligent work ethic, we would love to hear from you

**What are the benefits?**
- Permanent, full-time opportunity
- Join a global leader in scientific measurement equipment
- Work with high technology products
- Coordinate a team of field service technicians

**What will you be doing?**
- Plan, analyse and change schedules in accordance with customer demands and priority levels
- Organise the day-to-day activities of Field Service Technicians to ensure service levels are met
- Collaborate with designers on procurement, that will ensure required material is delivered on-site in compliance with service level agreements
- Adhere to dispatch processes and other procedures and policies
- Management of internal and external customers to provide outstanding customer service
- Monitor all forms of documentation from Field Service Technicians

**What do you need?**
- At least two + years of planning or scheduling experience in a service, logistics or manufacturing environment
- Previous experience using simPRO Service Management System
- Bachelor of Business or a technical qualification ideal
- Excellent written and verbal communication skills
- Australian permanent residency or Australian citizenship

**_At Fuse, we specialise in recruitment for the manufacturing industry and actively source a variety of roles for a broad range of manufacturers. If you are looking for a new opportunity, we’d love to hear from you_***

**_If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role_***

ChooseFuse

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