Claims Service Officer

2 weeks ago

Perth, Western Australia Allianz Australia Full time

Claims Service Officer - Personal Injury | WA - Perth
-
Use your workers compensation expertise to undertake claim reviews:


  • Support Allianz and our Self-Insured clients in ensuring workers are receiving fair and just compensation:
-
Be trusted to do what's right

Want to be someone who is responsible in managing claims cohorts that require integrity review?
As our

Claims Service Officer for our Perth based Self Insurance Workers Compensation Team.

You will be responsible for:

  • Being our key point of contact with our Self-Insured portfolio and their program leads ensuring strong relationships are established and maintained
  • Delivering upon the timeframes and overall expectations of the program
  • By supporting this program, you will work across a number of claims & will be accountable for the work undertaken in completing the claim reviews and in implementing the future case management strategies.
  • This work will also require you to ensure the key stakeholders are kept informed as to the key strategic objectives pertinent to each claim
  • Innovative thinking generating ideas as to how we may be able to expand this program to ensure other aspects of "compensation risk" may be managed more effectively by our business.
  • Contributing to the engagement levels of our teams by role modelling the appropriate behaviours and in participating and engaging others in business discussions.
***
Important to your success:
  • Case management experience in Workers Compensation or a Personal Injury scheme.
  • Experience in managing technical claims / situations in Workers Compensation.
  • Knowledge of Self-Insured Workers Compensation legislation and regulations, including the management of compliance and fraud is desirable
  • Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation.
  • Excellent written and verbal communication skills and an ability to present to larger groups.
  • Ability to build effective relationships internally and externally with clients, intermediaries and service providers.
  • Ability to plan and prioritise effectively, organise tasks and manage competing demands.
  • Technical proficiency with systems, software, databases, reporting and communication tools.

What's on offer?

  • Futureproof your career by developing skills to unlock career opportunities you didn't think possible.
  • When you grow, we grow that's why noone will get in your way of how far, wide, or high you want to push your career.
  • A challenging and very unique and technical role that enables working with a Self-Insurance portfolio
  • An excellent opportunity to develop professionally and be mentored

About us
At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need.

So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health.

Let's care for everyone's tomorrow so we can create a better future together

Job Level:

Entry Level

Location:

  • Perth, WA, AU, 6000
    Available until:24/02/2023

Area of Expertise:

Operations

Unit:

Allianz Australia

Employing Entity:

ALLIANZ AUSTRALIA SERVICES PTY LTD

Job Type:

Full-Time

Remote Job:

Hybrid working

Employment Type:

Permanent

ID:

21836

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