![Aussie Broadband](https://media.trabajo.org/img/noimg.jpg)
Customer Service Retention Consultant
2 weeks ago
You can be based at either our Dandenong or Morwell office.
- At Aussie Broadband we believe _difference_ is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of 'Be good to people' everyday._
- Join us as we continue to grow and make a mark as the 5th largest telco in Australia_
Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we're growing fast and not slowing down
Our fantastic culture lives and breathes our values:
- Don't be ordinary, be awesome
- Think BIG
- No bullsh*t
- Be good to people
- Have fun
B Corp Certified company
, which means we're good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.
We care about our community through our
Pledge 1% commitment
,
sponsorship programs
and our paid staff community service leave offering.
But don't just take our word for it - We have been named one of the top employers in Australia by
HRD magazine
The good stuff- 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)- Free internet up to the value of $109 per month- 20% off our Fetch and Mobile services- Day to day benefits like Employee Assistance Program (EAP), discounts with big names like Origin, Specsavers, HCF and many more- Celebrating you With monthly rewards and recognition- Internal training and resources for you to continue to learn, grow and achieve your career goals- Yearly allowance for amazing Aussie merch- Fitness Passport for access to multiple gyms and pools across Australia
Let's talk about you- Ability to think innovatively and challenge existing norms to solve complex problems and achieve a goal- An unequivocal commitment to the Aussie values and using them to make decisions- Problem solving skills and ability to think innovatively- Outstanding personal organisation and time management skills- Aptitude for clear communication, consultation, and consideration for others- Ability to challenge existing norms to change the game
How will you support our "Why?"- Build rapport and provide advice and support to customers in response to enquiries- Investigate and overcome customers' reasons for wanting to cancel their service/s- Sign onto the queues and assist our Customer Service Team when/if necessary for overflow support- Listen and understand customer concerns and developing solutions while managing through to a resolution
Ready to join?
If you have an questions get in touch today with our team at
Even if you feel you don't meet all the requirements, we'd still love to hear your story. We are unconventional in many ways, and we like to think outside the box with the people we hire.
-
Retention Manager
2 weeks ago
Dandenong, Victoria, Australia Aussie Broadband Full timeAs Retention Manager, you will put our values up in lights by delivering these activities and outcomes At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We're proud to...
-
Retention Manager
2 weeks ago
Dandenong, Victoria, Australia Aussie Broadband Full timeAs Retention Manager, you will put our values up in lights by delivering these activities and outcomesAt Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it – because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We're proud...
-
Customer Service Consultant
2 weeks ago
Dandenong, Victoria, Australia Storage King Full timeFull time | No public holidays Competitive hourly rate | Bonuses | No industry experience needed Full training | Discounted Health InsuranceAbout us:Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New...
-
Customer Service Consultant
2 weeks ago
Dandenong, Victoria, Australia DuluxGroup Full timeAbout the roleWe are seeking a Consultant - Customer Service to join our Advice and Specification team to commence with us on a full-time, permanent basis. This customer service role will be reporting into the Advice & Specification Manager and provides the perfect opportunity to display your exceptional service skills. The primary purpose of this position...
-
Casual Customer Service and Sales Consultant
2 weeks ago
Dandenong, Victoria, Australia Telstra Full timeEmployment TypeCasualClosing Date13 June :59pmJob TitleCasual Customer Service and Sales Consultant CHADSTONEJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you...
-
Customer Service Officer
2 weeks ago
Dandenong, Victoria, Australia Speller International Full timeCustomer Service Officer (SAP)Company Overview:Our client is a leading manufacturing company based in the southeast of Melbourne. They specialise in producing high-quality products for a wide range of industries. We are currently seeking a Customer Service Representative with SAP experience to join our team on a temporary basis with the possibility of a...
-
Customer Service Consultant
2 weeks ago
Dandenong, Victoria, Australia Aussie Broadband Full timeIntroduction:Why work for Aussie?For the same reason our customers love us. We are Australian operated, local from the ground up. We're recognised for our quality, great value internet, phone and mobile services that suit the needs of Australians and we like to punch way above our weight in the industry.Our fantastic culture thrives on our values:Don't be...
-
Customer Service Consultant
2 weeks ago
Dandenong, Victoria, Australia Aussie Broadband Full timeWe take pride in being an all-Australian-based telco and tech business. We don't want to be like the rest, we want to change the game and provide our customers with the best experience possible. Just look at our reviews.In this role, you will provide first-class support to our residential customers. We will give you all the training you need to be able to...
-
Customer Experience Consultant
2 weeks ago
Dandenong, Victoria, Australia Veolia Environmental Services Full timeThe Opportunity:Veolia ANZ is seeking an experienced Customer Experience Consultant to join our Premium Care team based in Dandenong South. As the Customer Experience Consultant you will act as the first point of contact for our National customers and respond to a wide range of queries in an efficient and timely manner.This is a full time permanent office...
-
Sales Consultant
2 weeks ago
Dandenong, Victoria, Australia Melvic Group Full timeWe specialize in building Custom houses, Townhouses, Unit Developments and Knock down Rebuilds. Melvic is one of the renowned builder in Melbourne that have successfully completed many projects from inner city to the outskirts of the metropolitan areas. Our professional team at Melvic come with a vast industry knowledge of more than 15 years in the Building...
-
Business Accounts Consultant
2 weeks ago
Dandenong, Victoria, Australia Aussie Broadband Full timeAs our Business Accounts Consultant, you will be providing advice and information to existing business customers about what Aussie Broadband can do for them with the goal of growing and retaining their business. At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it because it means our team can...
-
Customer Service/recruitment
2 weeks ago
Dandenong, Victoria, Australia Australian Task Force Pty Ltd Full timeWe are "Australian Workforce", a leading national recruitment company in Australia & NZ.We are looking for an experienced Customer Service/ Recruitment consultant for our South East Melb branch.High Wages, Full Training provided, Immediate start | Work hours: 9:00am - 5:00pm Mon -Friday( some flexibility ) | Full time long term work opportunity.YOUR...
-
Customer Service Officer
2 weeks ago
Dandenong, Victoria, Australia JELD-WEN Full timeAbout the Company:Trayne Consulting is currently recruiting an experienced Customer Service Representative to join our National Client working out of their Dandenong South location. Specialising in timber doors, they are an industry leader with a fantastic opportunity for the right person to join an inclusive and fun team.About the Role:This is a permanent...
-
Customer Service Representative
2 weeks ago
Dandenong, Victoria, Australia Trayne Consulting Full timeAbout the Company:Trayne Consulting is currently recruiting an experienced Customer Service Representative to join our National Client working out of their Dandenong South location. Specialising in timber doors, they are an industry leader with a fantastic opportunity for the right person to join an inclusive and fun team.About the Role:Benefits:Ongoing...
-
Customer Service Representative
2 weeks ago
Dandenong, Victoria, Australia Trayne Consulting Full timeAbout the Company:Trayne Consulting is currently recruiting an experienced Customer Service Representative to join our National Client working out of their Dandenong South location. Specialising in timber doors, they are an industry leader with a fantastic opportunity for the right person to join an inclusive and fun team.About the Role:This is a permanent...
-
Customer Service Officer
2 weeks ago
Dandenong, Victoria, Australia FINDSTAFF Full timeMas National & IntoJobs have a new opportunity for a Customer Service Officer to join our Workforce Australia team in South East Melbourne and Peninsula (Sites will be Cranbourne and Dandenong). We are looking for passionate individuals who are keen to make a real difference to the lives of people, while giving back to their local community.About the RoleAs...
-
Customer Service Representative
2 weeks ago
Dandenong, Victoria, Australia Trayne Consulting Full timeAbout the Company:Trayne Consulting is currently recruiting an experienced Customer Service Representative to join our National Client working out of their Dandenong South location. Specialising in timber doors, they are an industry leader with a fantastic opportunity for the right person to join an inclusive and fun team.About the Role:This is a permanent...
-
Dandenong, Victoria, Australia Wesbeam Full timeWesbeam is an Australian owned and operated national market leader in the timber manufacturing industry. We recognise the true value of our team members, and we are great believers in personal and professional development. An exciting opportunity has become available for an experienced Officer in Customer Service to join our Dandenong, Victoria team.Your...
-
Retail Customer Service
2 weeks ago
Dandenong, Victoria, Australia B2C Furniture Full timeAbout usAt the heart of B2C Furniture, is our deep desire to make substance and style affordable to the environmentally conscious Australian.We are an Australian owned Furniture Store and we believe our team is the key to our success We are looking for Casual Consultants who are enthusiastic, bright and bubbly people to join our team in our showroom located...
-
Customer Service
2 weeks ago
Dandenong, Victoria, Australia Hume Doors & Timber (VIC) Full timeJoin an Australian owned company with over 60 years history Full Time opportunity with immediate start Access to staff discounts and referral bonus Remained open throughout Covid periodWe are seeking an Internal Customer Service professional to service our current accounts and provide outstanding customer service.About Us...Doors and manufacturing excellence...