Admissions/customer Service Admin Officer

1 week ago

Clayton South, Victoria, Australia Monash Health Full time
Reference Number

  • 60450
  • Employment Type
  • Part Time Ongoing
  • Entity
  • Monash Health
  • Department
  • HIS Admissions/Customer Service
  • Location
  • Monash Medical Centre Clayton
  • Position Summary
  • Permanent Part Time 56 shifts per fortnight


Health Information Services (HIS) at Clayton has an exciting opportunity for enthusiastic and experienced Administration/Customer Service Officer to join our team at the
Main Reception of
Monash Medical Centre.


Are you passionate about delivering exceptional customer service?

About Monash Health
Monash Health is Victoria's largest public health service.

We are proud to provide healthcare to one quarter of Melbourne's population, across the entire life-span from newborn and children, to adults, the elderly, their families and carers.

More than 18,000 employees work at over 40 care locations across south eastern Melbourne, including Monash Medical Centre, Monash Children's Hospital, Moorabbin Hospital, Dandenong Hospital, Casey Hospital, Kingston Centre, Cranbourne Centre, and an extensive network of rehabilitation, aged care, community health and mental health facilities.


About the HIS Team and the Role
In this administrative role your primary responsibilities will include:

  • Provide customers exceptional customer service both face-to-face and over the phone;
  • Complete and ensure accurate data entry when admitting and updating patient details on the Patient administrative system (iPM), and other data entry and administrative duties as required (as outlined on the attached PD).

Operating Hours
The Monash Medical Centre (MMC) Clayton Main Reception/Admissions Department is open 7 days per week. Shifts start and finish times may vary between 7am and finish at 8pm with the potential of operating hours to be changed and extended as the service continues to grow

Staff may also be required to travel to other Monash Health sites.

About You
We are seeking people to join our patient-focused team who possess the following:

  • Thrive in a busy and multitasked workplace
  • Have a desire and passion to learning new systems and processes.
  • Exceptional interpersonal and communication skills
  • Demonstrate interpersonal understanding by demonstrating empathy and sensitivity to feelings of others.
  • Be selfmotivated and committed to selfimprovement.
  • A positive approach to a frequently changing environment.
  • Flexibility in availability, rostering and working hours is essential.
  • Demonstrated ability to complete tasks in timely and accurate manner.
  • Is a team player and customer service focused.
  • Administrative experience in a Health related field will be looked upon favourably as well as the completion of a medical terminology course.

What's in it for you?
You will be part of a dynamic changing environment that will have future growth.

You will also have access to a range of corporate benefits, including salary packaging options that can significantly increase your take home pay and access to staff car parking.


Things you need to know


Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace.

At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

How to Apply


Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace.

At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed

These include:
- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children's Check (or proof of payment for same);and
- proof of immunisation.


Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and Influenza and are required to provide acceptable evidence of their vaccination status.

The current orders require evidence of three doses for COVID-1- Selection Criteria

  • Extensive Customer Service Experience
  • Flexibility to cover shifts at short notice
  • Availability to work morning and afternoon shifts as required over a 7 days a week roster
  • Experience in the Health Industry
  • Ability to work at all sites as per advertisement
  • Experience using the Patient Administration System iPM or similar
  • Seeking Part time employment.
  • Contact Person
  • Name
Position
Phone
-
Elizabeth Andrews
**Acting Manager

  • Monash Sector Admissions/Customer Service**
  • Advertising Closing
  • 24/04/2023

  • Admissions/customer Service Admin Officer

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number6497 Employment TypePart Time OngoingEntity Monash HealthDepartment HIS Admissions/Customer ServiceLocation Monash Medical Centre ClaytonPosition Summary Permanent Part Time 5 shifts per fortnightHealth Information Services (HIS) at Clayton has an exciting opportunity for a professional Administration officer to join as a Customer...

  • Admissions Officer

    1 week ago

    Clayton South, Victoria, Australia Monash University Full time

    The OpportunityMonash University is currently seeking to appoint two experienced casual professionals to join our Admissions team within University Marketing, Admissions and Communications (UMAC). The Division is focused on ensuring our audiences have the best possible experience - personalised to their interest and the way they want to engage with...

  • Admissions Officer

    2 weeks ago

    Clayton South, Victoria, Australia Monash University Full time

    The OpportunitySupporting the Admissions Manager, Admission Officers will:Act as a source of expert advice to the customer in relation to Monash Residential Services Provide highquality data entry and reports to key stakeholders to facilitate the management and care of residents on campus Provide Accounts Receivables advice, support and information to the...

  • Customer Service

    1 week ago

    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 6587 Employment Type Casual Entity Monash Health Department Health Information Services Location Monash Medical Centre Clayton Position SummaryCasuals - Customer Service/Admissions Administrative Officer (must be able to work at multiple sites)Health Information Services at Monash Medical Centre Clayton (MMC), Monash Childrens Hospital...

  • Patient Services Officer

    1 week ago

    Clayton South, Victoria, Australia fibreHR Full time

    Monash Surgical Private HospitalMonash Surgical Private Hospital is a 28-bed day surgery clinic specialising in gynaecological surgery and IVF treatment with state of the art facilities. It has an established reputation in the community for its high standard of patient care, its commitment to customer service and high levels of staff satisfaction and quality...

  • Mrs Graduate Business Services Officer

    1 week ago

    Clayton South, Victoria, Australia Monash University Full time

    The OpportunityMRS has the opportunity to support 2 recent Monash graduates to gain exposure to a range of business departments and develop their skills and capabilities as the MRS Graduate Business Services Officers.The MRS Graduate Business Services Program is conducted over an 18-month period with graduates gaining experience through four key areas within...

  • Accounts & Admin Support

    1 week ago

    Clayton South, Victoria, Australia Evans Faull Pty Ltd Full time

    Full-time role based in Clayton South Dynamic, fast paced environment Energetic and creative team- Full-time role based in Clayton South:- Dynamic, fast paced environment:- Energetic and creative teamAbout UsCooper Robinson is Melbourne's premier property styling company. They specialise in preparing homes for sale, by creating interior spaces that unlock...

  • Cic Admin Specialist

    1 week ago

    Clayton South, Victoria, Australia Veritas Recruitment Pty Ltd Full time

    Work Type: Temp to PermanentWork Mode: HybridIndustry: Admin & SecretarialLocation: Clayton VictoriaSalary:$ $33.56 HourlyReference: BH We are currently working with a Globally renowned company that is a multinational engineering and technology company. Their headquarters are based in Germany, however, this role is based at the Australian Head Office which...

  • Customer Service Consultant-south Morang

    1 week ago

    South Morang, Victoria, Australia Bupa Full time

    The OpportunityExciting part time opportunity for a dynamic, experienced business administrator to partner with our General Manager as part of the care home leadership team at our South Morang Care Home Your role known across Bupa as the Customer Service Consultant, is crucial to the success of the operation of the home. Supporting the both the employee and...

  • Customer Service Officer

    2 weeks ago

    Clayton South, Victoria, Australia B T Recruitment Pty Ltd Full time

    CUSTOMER SERVICE OFFICERCLAYTONTEMP TO PERMANENT$31.00 PER HR Temp rate8.30am-5pmStart 4th JanuaryLarge Clayton Co is seeking an experienced Customer service officer to handle incoming customer queries, order processing, quoting and ability to liaise with warehousing for stock availability.Must be able to commence 4th January 2023Job Type: Temp to...

  • Junior Technical Service Officer

    1 week ago

    Clayton South, Victoria, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for an Technical Service Officer to join Service Stream based from our Clayton South location. About the Role Service Stream's Radhaz division are currently seeking a Technical Service Officer to join our team. Reporting directly to the Technical Services Manager, you will be responsible for...

  • Administration Officer

    1 week ago

    Clayton South, Victoria, Australia fibreHR Full time

    About the companyMonash Surgical Private Hospital is a 28-bed day surgery clinic specialising in gynaecological surgery and IVF treatment with state-of-the-art facilities. It has an established reputation in the community for its high standard of patient care, its commitment to customer service and high levels of staff satisfaction and quality...

  • Customer Service Officer

    1 week ago

    Clayton South, Victoria, Australia HOBAN Recruitment Full time

    Customer Service Officers for well-known Melbourne UniversityAbout the roleWe place our customers at the center of everything we do. Our friendly, knowledgeable staff members are here to provide students with support, information, and advice when they need it.About You:- Available to work full time hours for 3 months:Be available to start training on 15th...

  • Customer Service Officer

    2 weeks ago

    Clayton South, Victoria, Australia HOBAN Recruitment Full time

    Customer Service Officers for well-known Melbourne UniversityAbout the role We place our customers at the centre of everything we do. Our friendly, knowledgeable staff members are here to provide students with support, information, and advice when they need it. We're committed to getting things right the first time, with a service that's accurate, reliable,...

  • Admin Assistant

    1 week ago

    Clayton South, Victoria, Australia Allan Hall HR Full time

    If you think outside the box, have an eye for detail +creative flair we want you Join MM Security leading supplier of products to the security industry in Aus Established yet growing business, dynamic team and quality productsA bit about usMM Security is a customer-focused, market-leading wholesale group with brands including Seadan Security & Electronics...

  • Administration Officer

    1 week ago

    Clayton South, Victoria, Australia Service Stream Full time

    Description Summary This role is perfect for a candidate with administration experience, strong attention to detail, proficient computer skills and excellent customer service skills. About the Role Service Streams Utilities Business Unit is currently seeking an Administration Officer based at the Clayton South Office and reporting directly to the...

  • Scheduling Officer

    1 week ago

    Clayton South, Victoria, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Scheduling Officer to join Service Stream in our Clayton South office. About the Role Service Stream's Techsafe division are currently seeking a Scheduling Officer to join our growing company. You will be responsible for contributing to the profitability and growth of Service Stream by...

  • Administration Officer

    1 week ago

    Clayton South, Victoria, Australia Service Stream Full time

    Primary LocationVIC - Clayton SouthJob Description SummaryThis role is perfect for a candidate with customer service experience, strong attention to detail and proficient computer skillsAbout the RoleService Stream's Energy and Water division are currently seeking an Administration fficer to join our Water Meter Reading team. Reporting directly to the...

  • Customer Service

    2 weeks ago

    Clayton South, Victoria, Australia Chandler Macleod Full time

    Location***- Clayton, VictoriaCategory***- Office SupportSalary- $30 AUD - $40 AUD HourlyPosted 21Sep2023Work type Casual/TempContact Nimmy De SilvaReference BH151608Expression of Interest Business Support, Customer Service, AdministrationWe at Chandler Macleod are currently seeking multi-talented individuals to register on our books for upcoming roles in...

  • Travelling Admissions

    2 weeks ago

    Vermont South, Victoria, Australia Australian Unity Full time

    What's on Offer:We value our Care employees and the wonderful work they do.Our employees enjoy an enviable range of benefits, including the following: Enjoy additional yearly Well-Being and Community leave days- 14 week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby program- Annual Bonus - available each yearAustralian Unity...