Customer Service Administrator

1 week ago

Canberra, ACT, Australia Rehabilitation Services Full time
Permanent full-time role assisting allied health professionals and wider team

  • Thrive in your new role with genuine support for your personal wellbeing
  • National health provider with opportunities to grow across the group


As a Customer Service Administrator within Altius Group, you will provide administrative support to the team to ensure they can always provide a quality service.

Altius Group delivers services to individuals and organisations nationally across Australia, where you'll be based out of our

Newcastle, NSW branch. Our team of inspiring, leading allied health professionals have expertise and lived experience in providing evidence-based outcomes and delivering award winning service to optimise physical, mental and social workplace health. The role supports all team members to ensure they can complete their roles effectively and provide a quality service to our clients.

About You

  • You love working within a friendly, supportive, and collaborative team environment
  • You have the drive to continuously learn and grow with an industry leader in health services
  • You are focused on accuracy, have a high attention to detail and excellent time management skills
  • You have exceptional verbal and written communication skills, ability to multitask and be highly organised
  • You are adaptable to systems, highly efficient and above all, a team player with a cando attitude
  • You are great at building relationships and enjoy working with key stakeholders

The role you will be doing

  • Complete administration tasks to the internal standards of the organisation
  • Receive internal and external referrals and triaging to understand request and suitability.
  • Drafting reports and once finalised sending and/or uploading to various online portals.
  • Support the Regional Manager, allied health professionals, wider office team and Altius Group subsidiaries
  • Ensuring office orders are completed as required, and petty cash is always available
  • Maintaining a clean and professional office environment

To be considered, you have

  • Minimum 2 years administration experience
  • Prior experience working in the health industry is desirable, but not essential
  • Completed a Certificate III or IV in Business Administration
  • Full Australian working rights
  • Ability to obtain a National Police Check

As a valued team member, you will enjoy a wide range of employee benefits including;

  • Be warmly welcomed into your new team with a 3month tailored Induction Program
  • Dedicated social budget social events with your team
  • Professional development support and development opportunities to grow across the group
  • Coaching & Mentoring from Industry Leaders and Administration Professionals
  • Latest technology including a Surface Pro
  • Genuine support for your personal wellbeing including access to our AltiusLife inhouse wellness app, regular wellness seminars, access to Employee Assistance Program (EAP) and the ability to purchase additional leave

We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant
:

About Altius Group

Altius Group is Australia's leading allied health provider to workplaces and team members, offering end-to-end support and guidance to those that need help.

We are committed to be the benchmark in professional health services whilst offering our team members space for personal growth, opportunities to continue learning and showing real appreciation for their work.

Our leadership team injects a culture of compassion and understanding into the company which resonates in everything we do.

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