Customer Service

1 week ago

Canberra, ACT, Australia HOBAN Full time

Our client, an esteemed institution combining a shrine, a world-class museum, and an extensive archive, is dedicated to commemorating the sacrifice of Australians who have died in war and helping Australians understand the profound impact of war on society.
We are seeking a professional Receptionist to join our client's team immediately.


Position Overview
As a Receptionist, you will be the face of our institution, providing an exceptional front-of-house experience for clients, team members, and visitors.
Your role is critical in forming a positive first impression and delivering a professional, friendly, and welcoming atmosphere.


Key Responsibilities

  • Greet and assist clients, team members, and visitors with professionalism and friendliness.
  • Handle client inquiries, requests, and concerns efficiently, ensuring they are directed to the appropriate service lines accurately.
  • Maintain a high standard of customer service and professionalism at all times.

Role Details

  • Employment Type: Casual
  • Shifts: Morning and afternoon shifts available, hours per shift, Monday to Friday, between 8:30 AM and 5:00 PM.
  • Availability: Ideally, candidates should be available for 3 - 4 shifts per week.
  • Pay Rate: $30.10 per hour including casual loading, plus 11% superannuation (You will be eligible for any fair work and superannuation increase as legislated by the government effective in the new Financial year).

What We Offer

  • Long-term assignment
  • Competitive remuneration

Candidate Requirements

  • Experience as a Receptionist or Administrator with strong customer service skills.
  • Ability to interact with a diverse range of visitors in a professional and friendly manner.
  • Excellent presentation and communication skills.
  • Must be an Australian Citizen and able to pass a National Police Check.
  • Availability for a face-to-face interview at the Hoban Canberra Office, followed by a meeting with our client on site if successful.

If you are looking for a new opportunity and meet the above requirements, we encourage you to apply today

At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email or visit

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