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Implementation Support Lead

3 months ago

Canberra, ACT, Australia Peoplebank Full time

Location:

  • Canberra
  • Job Type:
  • Contract
  • Posted:
  • 22 days ago Contact:
  • Ernest Yray
  • Discipline:
  • General IT
  • Reference:
This is a contract role until the 30th of June 2023 with 2x12 months extension options based in their Brisbane, Canberra or Sydney office

  • Work across a portfolio of projects and activities, focusing primarily on supporting software developers and implementers (including hospitals and diagnostic providers) connecting their software products to the Health Identifier Service and My Health Record, and will involve acting as an intermediary between a range of internal and external stakeholders, including partnerships, program, project and product teams, software developers and implementers, and other government agencies and service providers, ensuring that implementations are well coordinated and delivered within agreed tolerances.
  • Provide expertise and technical knowledge in specialist area across a range of programs or activities for the agency.
  • Ensure knowledge of and compliance with legislative, financial and administrative frameworks, government decisionmaking processes and agency guidelines and regulations.
  • Contribute to the development of team objectives for short term tasks and strategic planning for longerterm initiatives.
  • Propose and facilitate innovation initiatives and contribute to business improvement strategies and to change in workplace practices.
  • Ensure quality outputs for a team including the development of specialist, professional and/or technical expertise. Conduct regular quality assurance of work area processes and manage identified risks.
  • Assist in strategic planning, program and project management and/or policy development for the work area.
  • Implement work plans for the work area including setting tasks and priorities, managing work flow and allocating resources.
  • Have an indepth knowledge of the role and functions of the agency and an understanding of how these relate to a work area.
  • Maintain awareness of the longerterm strategic, political or operational outcomes for the agency/program and possible impacts on the work area.
  • Monitor changes in the broader work environment that may impact on work objectives.
  • Produce work requiring little or no revision before finalisation.
  • Make decisions, with direction from more senior staff, on tasks/assignments with considerable complexity and sensitivity.
  • Anticipate and respond to stakeholder needs and expectations.
  • Develop and support complex relationships with internal and external stakeholders.
  • Support stakeholders through change.

To be successful in this role, you should have:

  • Ability to obtain and maintain a Baseline security clearance with the ability to obtain and maintain a higher clearance if required by the Agency
  • Ability to obtain and maintain national police check.
  • Australian Citizenship is a condition of eligibility.
  • Appropriate tertiary qualifications (desirable)
  • Project management methodologies, including PRINCE2 or PMP (desirable)
  • Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._