Partner Optimization Manager

2 weeks ago

Melbourne, Victoria, Australia AIG Full time
Who we are

American International Group, Inc. (AIG) is a leading global insurance organisation.

Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.

These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. AIG's General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Operating in Australia for more than 60 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.

About the role


The Digital Optimisation Manager will harness their strategic, creative, marketing, analytic and relational skills to create unparalleled customer experiences in collaboration with major brand partners.

What you need to know

The person in this position will:

  • Manage a marketing optimisation program that delivers the ideal, personalised travel insurance offer to each customer on the purchase paths of important business partners.
  • Drive the data scientists, user experience designers, content managers, graphic designers and project managers within AIG Travel's global Rapid Learning Lab team to deliver the right trip insurance offer at the right place at the right time.
  • Use creative design, copywriting and digital marketing expertise to ideate content based on an insightdriven understanding of customers and audience segments.
  • Confidently communicate complex concepts with clarity from junior to executive levels, both internally and externally. This includes translating complex data science insights for a nontechnical audience.
  • Develop digital marketing optimisation strategy by fusing strong understanding of the Australian market with insights gained by performing business analysis on customer data.
  • Engineer and implement robust processes, protocols, and capacity for rapid creative content generation, quality assurance and flawless execution of optimisation programs.
  • Ensure all optimisation activities comply with AIG and business partner legal, compliance, brand and accessibility requirements.

What we're looking for:

  • 5+ years of relevant work experience.
  • Familiarity with optimisation testandlearn principles, experimental design, multivariate and A/B optimisation testing.
  • Strong background in content creation, copywriting and graphic design. Photoshop skills a plus. Confident in briefing graphic and UX designers and providing art direction.
  • High comfort with communicating with technical coworkers including IT development and data science.
  • Proven project management experience in a multidisciplinary environment.
  • Strong eye for detail.
  • Experience in web production/product management, with good understanding of UI, UX and accessibility principles and demonstrable background in projects using HTML and CSS.
  • Ability to build strong relationships and work collaboratively with a broad set of internal and external stakeholders, including senior executives.
  • Knowledge of content management and testing tools an advantage.
  • Exceptional organizational, presentation, and communication skills both verbal and written; advanced user of Microsoft PowerPoint, Word and Excel.
  • Must be selfmanaged and customercentric, able to operate within a fastpaced and strict regulatory environment.
  • High degree of integrity, reinforcing our culture of risk management and protecting the customer.
LI-JC1

A look at our Benefits


We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing.

We provide a variety of leaves for personal, health, family and military needs.

For example, our "Giving Back" program allows you to take up to 24 hours a year to volunteer in your community.

Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.


We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers.

We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportu

  • Resource Optimization

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationMelbourne, VICJob Description SummaryPositioned within Service Stream's Operational Support Services, the Resource Optimization, and Compliance Lead role is to drive the day-to-day process of companies and resource to ensure resources are complaint and operational ready in a timeline manager. This role objective is also work with operational...

  • Associate Market Manager

    2 weeks ago

    Melbourne, Victoria, Australia Expedia Partner Solutions Full time

    Associate Market Manager (Melbourne)The Associate Market Manager's primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group's fast-growing global traveler base. The Associate Market Manager works with lodging partners within their assigned territory to...

  • Vics Optimal Care Summits Manager

    2 weeks ago

    Melbourne, Victoria, Australia Austin Health Full time

    Location: Melbourne | Northern MetropolitanJob type: Full time, Part timeOrganisation: Austin HealthSalary: Salary not specifiedOccupation: Administration/Secretarial, Human Resources, Legal, Occupational Health and SafetyReference: 46803- Fixed term, part time 4 days per week or full time role: Heidelberg location with hybrid working:- Approximately...

  • Head of Sales

    2 weeks ago

    Melbourne, Victoria, Australia cargo-partner Full time

    Are you an experienced Head Of Sales/Business Development Manager looking for your next step? Perhaps you are working in freight operations and feel you can succeed in sales? Whatever your circumstances cargo-partner could be your answerWe have over 140 offices in 40 countries and over 4,000 employees worldwide with ambitious plans in the pipeline. We are...

  • Resource Optimization, Compliance

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationMelbourne, VICJob Description SummaryThis position is responsible for the deployment of all Compliance and Workforce Optimization practices within the Service Stream Fixed Communications. This role will work with senior management to set strategic direction and proactively identify opportunities to improve cost efficiency and service delivery...

  • Search Engine Optimization Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Trellian Full time

    Melbourne | AustraliaWe are looking for an SEO expert to help manage search engine optimization and marketing activities for our valued clients.You will be responsible for executing SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. From time to time you may also need to run a...

  • Partner Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Microsoft Full time

    In Consumer Sales Organization (CSO) we are a global team at Microsoft responsible for sales across Devices & Creativity (Windows, Microsoft 365, and Surface) and Gaming. CSO puts the consumer at the center, helping them discover, learn, and buy through direct and partner channels in over 120 countries around the world. Our team works with ecosystem partners...

  • Partner Manager

    2 weeks ago

    Melbourne, Victoria, Australia ServiceNow Full time

    Job DescriptionWhat you get to do in this role:As a Partner Manager focused on Reseller Partnerships at ServiceNow, your main goal is to develop and enhance our reseller channel ecosystem, playing a key role in expanding ServiceNow's market share and reach. The ideal candidate should have a strong sales background, especially in building and fostering...

  • Partner Manager

    4 weeks ago

    Melbourne, Victoria, Australia Siemens Full time

    Job Family: SalesReq ID: 420020Who we areBrightly, a Siemens company, is the global leader in intelligent asset management solutions, enabling organizations to enhance the performance of their assets. Brightly's advanced cloud-based platform utilizes over two decades of data to provide predictive insights that guide users through all asset lifecycle stages....

  • Partner Manager

    2 months ago

    Melbourne, Victoria, Australia Siemens Full time

    Job Family: SalesReq ID: 420020Who we areBrightly, a Siemens company, is the global leader in intelligent asset management solutions, enabling organizations to enhance the performance of their assets. Brightly's advanced cloud-based platform utilizes over two decades of data to provide predictive insights that guide users through all asset lifecycle stages....

  • Partner Operations Manager

    2 weeks ago

    Melbourne, Victoria, Australia Lightspeed Commerce Full time

    Hi there Thanks for stopping by:Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right placeWe are on the lookout for a Partner Operations Manager to join our dynamic, fast-growing APAC partnership team and help us empower our partners and customers to build successful businesses on Lightspeed.This is...

  • Partner Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia HERE Technologies Full time

    What's the role?:As a Partner Account Manager, your role is to create breakthrough opportunities for HERE and its Partners. You will own the end to end relationship with new and assigned Partners, including the GTM strategy and deployment of HERE's Partner Program across Australia and New Zealand. HERE is expanding our reach within targeted segments and your...

  • Partner Capability Manager

    2 weeks ago

    Melbourne, Victoria, Australia nbn™ Full time

    Job ExpectationsBuild your career and Australia's future.Not many people can say they are working on building Australia's future. With us you'll be doing just that, leaving a legacy for all Australians. Plus, there's equal employment, great training, and true flexible working arrangements.A bit about your roleThe Partner Capability Manger will establish a...

  • Partner Marketing Manager

    2 weeks ago

    Melbourne, Victoria, Australia DoorDash Full time

    About the Role:This is the perfect role for a Partner Marketer looking to join a fast-paced, high growth team to own the marketing strategy and enable success for key Restaurant partners. You will plan marketing initiatives with partners and optimize and improve the strategy behind DoorDash's partnership marketing, working on small and large co-marketing...

  • Associate Manager, Drive Partner Integrations

    2 weeks ago

    Melbourne, Victoria, Australia DoorDash Full time

    About the RoleDoorDash is looking for an Associate Manager who will manage and optimize integrations with third party point-of-sale systems and aggregators used by our top restaurant partners. Externally, you'll serve as the Technical Account Manager representing Integrations at DoorDash. Internally, you'll strategise with our cross-functional DoorDash teams...

  • Finance Business Partner, Australia

    4 weeks ago

    Melbourne, Victoria, Australia Barry Callebaut Full time

    About the roleThe Finance Business Partner controls and optimizes the utilization of Finance resources in-country to drive the short- and long-term financial performance of the Australia business. As the main Finance interface of the assigned business, this role supports and advises the local management team in strategic and operational decision-making...

  • Finance Business Partner, Australia

    1 month ago

    Melbourne, Victoria, Australia Barry Callebaut Full time

    About the roleThe Finance Business Partner controls and optimizes the utilization of Finance resources in-country to drive the short- and long-term financial performance of the Australia business. As the main Finance interface of the assigned business, this role supports and advises the local management team in strategic and operational decision-making...

  • Consult Partner

    2 weeks ago

    Melbourne, Victoria, Australia Kyndryl Full time

    Who We AreKyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

  • Client Partner

    2 weeks ago

    Melbourne, Victoria, Australia ProForce Full time

    Enterprise focus, targeting ASX200/Multi-nationals Cultureled, people centric business Ask about details Substantial opportunity for Career ProgressionThe Client:Our client is a leader in the Digital Transformation space, helping clients from diverse industries transform, optimize and enhance their eCommerce platforms. Working with other leaders in the...

  • Business Partner

    2 weeks ago

    Melbourne, Victoria, Australia State Government of Victoria, Australia Full time

    The Department of Health has a crucial role in the Victorian health system, shaping it to meet the needs of all Victorians. The focus is on supporting Victorians to achieve optimal health by addressing various health risks, ensuring safe drinking water, and enhancing healthcare facilities. Partnering with the community is key to helping individuals lead...