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Client Liaison Officer
3 months ago
Build on your experience with this exciting opportunity to work within the Public Sector. If you are looking for a meaningful role, this is a rare opportunity to work in a team that allows you to be a part of something bigger.
On offer is multiple temporary contracts that will build your exposure and potential career in the State Government.
Description:
Answer all incoming calls politely and professionallyWork closely with respective team leaders and escalate matters when necessary Offer service and product information to customers as requested Assist with quotes, creation of customer files and collating new account documentationTransfer customer queries to sales team and generate monthly sales reports Liaise with internal stakeholders to support process improvementProvide exemplary customer service and problem solving assistance Meeting and greeting visitors and accurate Administrative support including stationary ordering, maintaining a clean and tidy office and adhoc support to the wide management team Full customer email inbox control and managementProcessing of all rejections and correctionsProfile: As an ideal applicant, you will have the following; Previous experience within a similar capacity Excellent telephone manner Intermediate to advanced MS Office Suite and CRM database skillsFantastic written and oral communication Professional in both presentation and manner Meticulous attention to detail Sound skills in problem solving / conflict resolutionSelf-motivated and able to work under pressureAbility to organise own work priorities to meet strict deadlinesStrong Customer Service Focus Why choose to apply with Randstad: Being a contractor with Randstad gives you access to great benefits. In addition to offering three pay runs a week you will also receive: Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus more Are you ready to secure your next role? Please APPLY NOW. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. skills customer service, data entry, administration, admin, communcation officer
qualifications experience in similar role
education Secondary School/High School
