Admin & Operational Support Coordinator
2 weeks ago
We are Activ. We are
Customer Driven,
Listen Loudly, we
Dare to Try and
Deliver on Promises. As a team, we are a fantastic collection of diverse individuals all coming together to achieve a common goal which is to support those living with disability to live the life they choose.
If you're looking for an opportunity where you can really make a difference and our Values resonate with yours, then come join us**We offer generous benefits such as:
- Salary
- packaging options up to $18,550 to increase your take
- home pay
- Options for worklife balance
- Training through Activ's RTO
- Various staff benefits from our corporate partners
- Employee assistance and wellbeing program
- An accepting and open environment to work and thrive in while giving back to the community
When successfully appointed, you will receive a ticket into our draw to win a car, holiday or cash valued at $20,000.
About the role
The Admin & Operations Coordinator reports to the Regional Manager and is situated in our operations hub located in Joondalup.
In this role you need passion to help customers, attention to detail, energy and a can-do attitude to deliver on our promise to the customers.
If this sounds like your next move and you have a positive and professional work mannerism and would like to work in an environment where delivering exceptional customer service experience matters and where you can create value, please apply.
A typical day in the role may look like
- Develop, implement, review and update administrative systems and processes, identifying opportunities for improvement to meet operational requirements, and ensuring compliance with agency standards, policies and procedures;
- Support the management team to drive consistency in admin processes within the region and in alignment with policies and procedures;
- Coordinate NDIS compliance, as well as other compliance activity requirements for the region, working in conjunction with Team Leaders and Managers;
- Coordinate administration duties for sites and region such as invoicing and receipting, accounts receivable, WHS reporting, stock ordering;
- Support the implementation of new business and service opportunities in the region, by planning and leading implementation tasks;
- Assist with the embedding of new and updated processes and procedures across the region;
- Manage and coordinate the collection and collation of information and prepare reports on region service delivery and compliance performance.
- Experience working in an administrative role providing customerfocused services, compliance and reporting;
- Advanced MS Office skills including well versed in MS Excel;
- Demonstrated ability to prioritise multiple conflicting demands, with excellent time management and organisational skills;
- Strong, effective communication skills including experience (written and verbal);
- Ability to work both autonomously and as part of a team.
- National Police Clearance and/or NDIS worker screening check.
- NDIS Worker Orientation Module
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