Account Executive
1 week ago
Applicants from Sydney, Melbourne, Brisbane and the Gold Coast are welcome
me&u is looking for an Account Executive who is passionate about nurturing and growing small and independent businesses.
You will play a pivotal role in establishing strategies to communicate with these partners as well as deliver value to them on behalf of the me&u business.
This role is responsible for retaining me&u customers and looking for opportunities to grow me&u's share of orders within client's venues.
Relationship building skills are critical for this role so you must be confident to pick up the phone and connect with your account base, as well as possess strong written communication skills.
About the Role:
- Build, implement and drive strategies to grow your portfolio of existing accounts. The growth rate will be defined by the management team based on the budget & seasonality in any given quarter.
- Ensure that all your accounts are consistently engaged with me&u by demonstrating the value created by our product. Identify opportunities to upsell/cross sell to venues to drive growth.
- Manage a large portfolio of small and medium business (SMB) accounts, identifying opportunities for growth and ensuring any account issues are resolved in a timely manner.
- Build and nurture relationships which will help me&u gain a deep understanding of our client's needs, what they expect from me&u and serve as the lead point of contact for all matters specific to your accounts including contract renewals.
- Liaise with crossfunctional internal teams (including onboarding, Support, Product, Marketing and Operations) and work directly with internal stakeholders to ensure overall account health is maintained.
- Provide the best customer service in the industry: Ensure you deliver a personalised, competent, convenient, and proactive customer service for your partner venues by working closely with the support team to resolve client requests or issue escalations as needed.
Finance & reconciliation, POS integration, menu changes, customer complaints, 3rd party integrations.
- Ensure that all reporting (such as venue information and AM venue health check) and other documentation is up to date and entered in a timely fashion, ensuring that Salesforce is the source of truth at me&u. Work cross functionally to to update and improve customer training resources, including content and the way in which we deliver this content to venues.
Qualifications & Experience:
- A minimum of 1 year experience working in account management ideally from the hospitality, travel, or technology industries and/or at least 23 years experience working in a Hospitality management position where you have been responsible for bar/restaurant/venue operations.
- Experience with MS Office (particularly PowerPoint and MS Excel), CRM software (e.g. Salesforce) and reporting platforms (e.g. Tableau) ideal.
- Experience delivering clientfocused solutions to customer needs
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- Experience in consulting and//or working in a startup will be highly regarded
What we hope you'll bring:
- Curiosity you will achieve success by deeply understanding what the customer needs and giving them the right solution
- Determined attitude easy wins are great, but you love the ones you had to work hard for
- Communication skills you know how to evolve your communication style to suit different scenarios internally and externally. You listen more than you talk.
- Growth mindset everyone falls or makes mistakes, it's how you take those lessons into the next situation that leads to success
- Passionate you really believe in how technology can improve the hospitality industry
- Entrepreneurial and flexible attitude the startup world is ambiguous and everchanging
Founded in Australia, and catapulting into venues worldwide, me&u is the new way to order and pay, with our core focus being, improving the hospitality experience for the customer and operator alike.
With rapid expansion across the UK & USA, and already a leader in Australia's at-table ordering category, our product has been utilised across all types of hospitality venues, from bars, pubs to entertainment destinations, big and small.
Backed by Australia's leading hospitality operators, you will find me&u on over 40,000 tables across the country and exploding across tables in the UK & USA.
Over 13 million customers have tapped on to me&uThis is only just the beginning of ou
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Six Degrees Executive Full timeAbout the Company: We are delighted to be partnering with Jazwares, a global leader in consumer products, to find an exceptional Account Executive. Jazwares is renowned for its diverse range of innovative and high-quality toys, plush, collectibles, and lifestyle products. With a rich portfolio that includes beloved brands like Pokémon, AEW, and Star Wars,...
-
National Account Executive
1 week ago
Melbourne, Victoria, Australia Blackbook Executive Full timeSolid training on offer Strong mentorship and guidance Excellent salary in placeWhat's on Offer?This is a great time to join this business as they are about to go on an exciting growth journey. The business would love this person to progress into other roles over time and will provide all the support and training needed for you to reach your career goals. A...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Austcorp Executive Full timeLargest global IT business in their field Work with some of the best companies in Australia Career progression & Self Development opportunitiesThe Company:This organisation are a leading technology business that operate in over 100 countries across the world and have a multibillion dollar turnover. As a world renowned company this business are leading the...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Six Degrees Executive Full timeLocation: Melbourne Job Type: Permanent Salary: N/A Contact:Adam WhiteAbout the companyA technology company established in 2014 in Melbourne, Australia, emerged from the collective vision of a group of engineers and individuals with prior retail experience. Their shared conviction was that harnessing data-driven strategies could revolutionise the retail...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Salt Recruitment Full timeOur client, one of the largest advertising companies in the world are looking for an Account Executive to come onboard for a short term contractstart next weekUsing your previous account management experience you will assist in developing and executing advertising and marketing campaigns for one of their largest consumer goods clients. You will have a...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Subzzeducation Full timeOur client: Out client is a long-standing WA-founded broker that has been established for 5 decades, who now boast offices and strong client bases in Perth, Melbourne, Sydney and Adelaide. Due to succession planning, they are seeking a new Account Executive to step into a team beneath their Senior Broker and assist on a mixed industry client portfolio...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Talent International Full timeJob Details:LocationMelbourneSalaryAU$ AU$130000 per annum + + Super + Uncapped Comms (180k+ OTE)Job TypeFull TimeRefBBBH101416_ ContactNivesh SippyPosted42 minutes agoAbout the company:An award-winning Australian tech company has an exciting opening for a Account Executive to join their thriving Sales team They have an established presence selling SaaS,...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Unmand Systems Full timeMelbourne, Australia / Sales / Full Time#Unmand is looking for a results-oriented sales professional who is responsible for the entire customer lifecycle from engagement through investment to implementation, and ROI through automation maturity. As a trusted advisor, the Account Executive will acquire and build strong partnerships within the prospect and...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Clarrow Full timeMarket leader Fantastic training and development Unrivalled earning potentialClarrow have partnered with a market leading Cyber Security vendor who are growing their sales team here in Melbourne.Due to a period of growth and high performance we are seeking ambitious individuals with previous B2B sales experience to join the growing team of Account...
-
Accountant -
1 week ago
Melbourne, Victoria, Australia Six Degrees Executive Full timeAbout the companyOur client is a renowned metal manufacturer looking for a Senior Accountant/Finance Manager to join a team of best practise working 5 days a week out of their Pakenham Office. About the roleThis role is a permanent position ensuring financial operations are monitored by keeping precise records, addressing discrepancies, and delivering...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia WTW Full timeAccount Executive - SME Melbourne, AUAugust 24, 2023WTW is seeking a full-time Account Executive to join our fast-paced and vibrant Commercial team in the Melbourne office.The Role Developing and maintaining business relationships with new and existing clients and insurers; Identifying insurable risks and designing and negotiating appropriate insurance...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Starcom Full timeJob Description:Account ExecutiveAs part of the Starcom team, the Account Executive ensures planning is delivered to clients with superior quality and accuracy. In this role, you will evolve your media skills in both Account Management and working across various offline media channels.What we can offer you: An inclusive and fun workplace where the alchemy of...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Veriu Full timePosted: 16/04/2024Closing Date: 20/05/2024Job Type: Permanent - Full TimeLocation: Melbourne MetropolitanJob Category: Sales, Revenue & MarketingWe are Veriu Group (pronounced 'Very You')Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Hassett People Solutions Full timeFull Time Position Strong Growth Opportunities and Competitive Salary Applications close 29th June 2023OUR CLIENTSTH Group, has offices in London, Tokyo, Auckland and Melbourne. Our clients business is underpinned by incredible shareholders of Sodexo Live, enabling a truly global reach and service offering.Through joining STH, you can be part of a motivated,...
-
National Account Manager
1 week ago
Melbourne, Victoria, Australia Six Degrees Executive Full timeLocation: Melbourne Job Type: Permanent Salary: Competitive Contact:Carissa McPhersonAbout the CompanyOur client is a major supply-chain solutions based importer and distributor of food products for the Australian, New Zealand and export markets. A family-owned business in Australia for more than 170 years, they manage the entire supply chain to ensure the...
-
Accounts Officer
1 week ago
Melbourne, Victoria, Australia Six Degrees Executive Full timeLocation: Melbourne Job Type: Temporary Salary:super per hr- Contact:Katie NewmanAbout the companyOur client is in the manufacturing industry, based out of Somerton, in the northern suburbs. The contract role is a full-time position based five days in the office, they have parking on-site in Somerton.About the roleOur client is looking for someone who is...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Superior People Recruitment Full timeThis is an outstanding opportunity for a drvien and hungry Account Executive / Client Manager. The primary function is to sell international companies products and accompanying services to new clients.The Account Executive / Client Manager handles the sales processes, including lead generation activities through to contract negotiation. A successful Account...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia ELMO Software Limited Full timeIntroduction:Who we areELMO Software is the pre-eminent provider of Cloud HR, payroll and expense management solutions in Australia, New Zealand and the United Kingdom.More than 3,000 customers benefit from automating fragmented HR processes with an all in one platform that manages the employee lifecycle from "hire-to-retire".With more than $100 million in...
-
Account Executive
1 week ago
Melbourne, Victoria, Australia Superior People Recruitment Full timeThis is an outstanding opportunity for a drvien and hungry Account Executive / Client Manager. The primary function is to sell international companies products and accompanying services to new clients.The Account Executive / Client Manager handles the sales processes, including lead generation activities through to contract negotiation. A successful Account...
-
Account Executive/account Manager
1 week ago
Melbourne, Victoria, Australia Sarah Cockell Consulting Full timePR / Social Media communication Property and Lifestyle clients Hybrid work with a fun and inspiring team.Are you a great story-teller, able to creatively craft campaigns using PR, social and marketing disciplines to reach your clients objectives. We are looking for an inspired, energetic Account Executive or Account Manager who can work across a mix of...
