Account Manager

1 week ago

Melbourne, Victoria, Australia Flybuys Full time

About us:

We're known for being the country's most popular rewards program, making the everyday worth more for millions of Aussies. But years of success and growth doesn't happen by keeping up the status quo.

All the things that make working at Flybuys different as usual - these aren't just values we talk about. They're built into everything we do, every day.

Be part of a company that's always questioned the norm. A business that's well-established, but still expanding. With one eye on the horizon.

And together we can make every day different as usual.

Your Team:

We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.

We work really hard to build teams that support each other. It's the kind of environment you'll miss while you're on holidays.

Your Role:

This role can be based in either Melbourne or Sydney

There is no typical working week at Flybuys. But here are some of the things you might be working on, day-to-day;

Data Sales and Pipeline Management

  • Evangelizing the
    _flybuys_ data story in market (Education and Consultancy) to a small portfolio of media agencies and when required to brands direct
  • Manage RFP (request for proposal) from endtoend, working with both media agency trader(s) and DSP partners
  • Collaborate with Analytics department to selecting audiences, profiling and ensuring matching of
    _ flybuys_ data maximizes on the Return on Marketing Investment
  • Work with a small portfolio of Media agency traders (primary focus on Trading Desks) to manage and consult on data activation best practice

Account Management:

  • Direct contact for Brands and Agencies across Australia for campaign management and execution.
  • Operate as point of contact for internal & external client services queries for existing and prospect client.
  • Supports developing, evolving and refining the Digital Audiences client service process.
  • Supports developing and day to day management of new and existing accounts, including: Client budgeting, Client digital strategy development and management, campaign management, campaign reporting.

Your Experience:

  • Experience as a Team Coordinator or Administrator ideally within a media agency or advertising/ marketing technology company.
  • Understanding of the DSP and programmatic buying ecosystem.
  • Understanding of digital media planning, strategy and reporting.
  • Experience with diary management, timely appointments, effective meeting schedules, accurate record keeping and efficient filing.
  • Accurate and timely development reporting.
  • Ability to investigate, analyse & solve problems, and clearly communicate results.
  • Experience operating, process, procedures and documentation for campaign setup, trafficking, tracking, bidding strategy, optimisation and reporting.
We value ways of working that work for everyone, and use our different strengths to make us stronger.

We work hard to make sure everyone's voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.


So whether you're an earlybird list maker, a night owl coder, a brainstorm chaser or a PowerPoint proof-reader, we want you to Be You, With Us.


  • To ensure the safety and wellbeing of our employees and the community in which we operate, Flybuys (Loyalty Pacific) has introduced a Vaccination Policy which requires all persons entering a Flybuys (Loyalty Pacific) workplace, attending a Flybuys (Loyalty Pacific) workrelated event, or entering other premises to undertake work on Flybuys (Loyalty Pacific)'s behalf to be fully vaccinated against COVID19 or to hold a valid exemption (and to provide evidence of the same)._
  • It is also a condition of employment that successful applicants provide evidence of compliance with Flybuys (Loyalty Pacific) Vaccination Policy and to undergo a National Police Check prior to commencing._
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