Porter

2 weeks ago

Brisbane, Queensland, Australia Queensland Rail Full time

Porter:

  • Req

Id:
6091- Date: 25 Aug 2023- Location: Brisbane, QLD, AU, 4000- Company: Queensland Rail
You'll connect Queensland.

We'll connect you to an amazing career.

Queensland Rail is built on true connection and everything we achieve is made possible by you.

For over 150 years, our teams have played an important role in connecting people and communities across the state.

As an employee of Queensland Rail, you'll contribute to our proud legacy, and help us build an even brighter, more sustainable future - and that means incredible things for your career.


Your opportunity


There has never been a better time to join Queensland Rail and we have multiple opportunities across our SEQ network for enthusiastic customer service professionals to join dedicated teams.

As a Porter, you are the face of Queensland Rail, and will provide our customers an extraordinary experience at each and every journey our customers take.

These roles work across a 24/7 shift work operational roster, including early mornings, late nights, weekends and public holidays.

Varied opportunities to suit your lifestyle include:

  • Fulltime fixed-term contracts (up to 12 months) working 76 hours per fortnight
  • Average salary for Porters based on roster including shift penalties + overtime is $87,114.08 plus 12.75% superannuation
  • Casual positions have no set hours at an hourly rate of $32 + 23% casual loading + super

Proudly representing Queensland Rail you will be:

  • Monitoring, observing, and taking action to ensure the safety and security of people and Queensland Rail property.
  • Delivering customer service excellence in assisting customers with specific needs.
  • Maintaining clean and tidy station facilities and surrounds, which will involve some lifting.
  • Providing a visible presence at the station.

This is a great role if you are:

  • Passionate about delivering outstanding safety minded customer service in a busy station environment
  • Able to work early mornings, late nights, and weekends, with public holidays offered as required Confident to work alone at times, across a range of shifts including after hours on our stations and platforms.
-
About you: (what you'll bring)

  • Strong commitment to safety.
  • Outstanding customer service skills.
  • Excellent communication and interpersonal skills.
  • Flexible and approachable attitude.
  • Ability to commit to the required six weeks of essential training
  • Ability to stand for long periods of time.
  • Ability to safely lift and move objects as part of your working day.
  • Have access to reliable personal transport to travel toandfrom work when public transport is not available.
  • To learn more about this role please view our Position Description
***
Progress that Counts


The future of Queensland Rail will see you welcoming millions of international passengers to the 2032 Olympic and Paralympic Games.

Cross River Rail will change the way we travel across our SEQ network and over the next 10 years the number of passenger journeys will double in size, from 40 million journeys per year to 80 million journeys.


What are we doing to maintain and support our customers during the next 10 years.

  • Three new Gold Coastline stations, as well as $2.6 billion Gold Coast Faster Rail Project.
  • 65 New Next Generation Rolling Stock (Trains) built in Maryborough.
  • Upgrades to our Park N Ride Stations
  • Upgrades to Station Accessibility at 8 main stations.
  • North Coast Line Capacity Improvement
  • Central Station upgrade
  • Ferny Grove Transit Oriented Development project.
There has never been a more exciting time to join Queensland Rail. We offer boundless opportunities to support your career today and for your future.

Benefits that Count
All that Queensland Rail achieves each day relies on the hard work and talent of our teams.

That's why we offer a range of meaningful benefits, all designed to help you bring your best, including:

  • Free travel to and from work, on our train network
  • A fitness passport and annual flu vaccinations.
  • Your Queensland Rail uniform
  • Six (6) weeks initial training course setting you up for success
Please click here for more information regarding the role and the recruitment time.

We're so excited you're considering joining Queensland Rail. Applications for this role close 11.59pm Sunday 10th September 2023

Recruitment & selection process:

  • Shortlisted applicants will be invited to complete a short online video screen on 15th September 2023. This must be completed by 11:59pm on 20th September 202
  • Applicants who pass the video screen will then be invited to attend a formal interview on Friday the 13th or Friday 20th September 2023.
Successful applicants will commence January 2023 noting there may be future intakes from this recruitment campaign.

We're a team of thousands and we're proud of our individual, diverse journeys and stories. As we grow, we need more diverse backgrounds and p

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