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Field Supervisor

3 months ago

Export Park, Australia Konecranes Full time

Employment type:
Undefined term- Full-time/part-time position: Full time- Workplace Type: Field Service
Field Supervisor - Northwest Regional:

  • At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name
  • people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._
  • We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._


As a result of strong demand for our services, we are now seeking to appoint a
Field Supervisor to join our team in
Export Park.

Reporting directly to the Service Manager, you will work closely with our technicians to provide outstanding support and service to our customers.


You'll enjoy the variety and sense of autonomy this role offers, as you:

  • Supervise field operatives including customer consultation, spot audits, quality control and safety.
  • Developing and maintaining professional customer relationships.
  • Liaising and be responsive to the needs of our clients.
  • Assist the Service Manager in determining labor estimates, special tools, requirements or hazards on larger jobs.
  • Project Management
  • Perform scheduled maintenance
  • Record faults, potential hazards and exceptions via our Risk & Recommendation method
  • Calculate estimated hours of labour and costs for repairs
  • Help our customers make informed purchasing decisions by providing your consultation and expertise
  • Perform Safety Review and Visit Reviews, and ensure that next steps are documented

About you:

  • Electrical Licence or Mechanical Trade Certificate & Restricted Electrical Licence.
  • Current and valid Driver License
  • Working at Heights competency
  • Elevated work Platform Ticket
  • Safety conscious
  • Broad knowledge of relevant Australian Standards.
  • Good time management and organisational skills
  • Must have a right to work in Australia


You will have all the tools at your disposal to perform the retrofits and preventative maintenance necessary to keep our cranes safe and customers happy.


What's on offer?
In exchange for your hard work, you will be rewarded with:

  • A competitive rate + site allowance, dependant on experience
  • Company vehicle
  • 17.5% Annual Leave loading
  • Double time Overtime rates after the first 2 hours of time and one half (Monday
  • Saturday)
  • Ongoing support, training and development opportunities across the globe.
  • Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs._
  • Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination._