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Field Operations Manager

2 months ago

Wetherill Park, Australia Service Stream Full time

About the Role

Service Stream's Utilities division is seeking a Field Supervisor to lead a team of qualified electricians performing meter installations. This role is crucial to the success of our meter installation operations and offers the right candidate a challenging and exciting opportunity to make a significant impact.

Key Responsibilities

  • Lead a team of field-based meter technicians comprising employees and subcontractors.
  • Ensure all works are completed in accordance with both safety and quality standards.
  • Conduct regular audits to ensure compliance with company policies and procedures.
  • Identify and implement continuous improvement opportunities to enhance operational efficiency.
  • Ensure accurate reporting in safety systems and auditing KPI's are met.
  • Solve operational issues and liaise directly with clients to resolve any escalations.
  • Motivate and encourage the team to achieve exceptional results.
  • Coordinate and assist in the training and ongoing development of all staff and subcontractors.
  • Collaborate with the back of house team to ensure work is scheduled accurately and efficiently.

About You

To be successful in this position, you would have the following qualifications:

  • Electrical Licence.
  • Valid Driver's Licence.
  • First Aid Certificate (desirable)
  • CPR and LVR
  • Previous experience in meter replacement works (CT metering experience desirable).
  • Proven client management skills.
  • Excellent leadership capabilities with the ability to get the best out of a workforce.