Field Supervisor

2 weeks ago

Export Park, Australia Konecranes Full time

Employment type: Undefined term- Full-time/part-time position: Full time- Workplace Type: Field Service**Field Supervisor**:

- At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._
- We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._

**Business Unit**: Service

**Reporting to**: Service Manager

**Purpose of Position**:
The Field Supervisor will be responsible for supervising field operatives and providing operational support in various operative processes including the customer consultation process, spot audits, quality control and safety. The Field Supervisor will be required to provide technical support and direction as needed to the Operative team as well as other stakeholders in the business and will play a critical role in ensuring larger projects are delivered within established budgets, scope and timeframes. In addition, the Field Supervisor will:

- Lead field projects including field modernisations and refurbishments
- Prioritises tasks and assign team members (and / or subcontractors) to ensure that the team’s overall resources are used effectively and that project deadlines are met.
- Evaluate and authorise changes that significantly impact the scope, budget, or timeline of a project.
- Maintain knowledge and awareness of profitability estimates of key projects and manages project risks effectively.
- Manage ongoing relationships with external contractors ensuring the organization receives agreed standards of service
- Perform regular Audits to monitor the quality of work performed by field operatives
- Promote and maintain a strong safety culture and actively encourage the reporting of observations. Incidents and near misses. Perform third party inspections as/ when required
Identify parts and know where to source information on parts
- Directly supervise technicians (and/or subcontracted labour) time entries and approve time sheets
- Maintain a detailed understanding of the Australian Standards and act as a point of contact for others within the business.

**Working Relationships**:

- Reporting directly to the Service Manager
- Works directly with Administrators, Planners & Sales personnel within the branch
- Liaises directly with customers driving the Konecranes and Demag LIFECYCLE Care delivery process
- Liaises with other operational areas in the organization (for example engineering, drafting, technical) to secure specialized resources and contributions for projects
- Liaises with/ supports the front-line management and sales teams as required to help secure additional projects.

**Brief Summary of Accountabilities and Responsibilities**:
**ACCOUNTABILITIES and RESPONSIBILITIES**:

- Supervise all field activities for Operatives within the local team
- Provide regular, timely and constructive feedback to all field Technicians including during the appraisal process.
- Report all incidents through the appropriate channels in a timely and consistent manner
- Promote the accurate and timely submission of Operative timesheets
- As required, ensure that jobs are effectively planned, and parts/ access equipment is ready for job delivery
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Recommend, price/quote large or complex repairs, modifications and replacement components using Konecranes and Demag tools
- Coordinate internal resource requirements with front line and third party/vendors for the effective execution of projects.
- Ensure that all projects are delivered on-time, within scope and within budget.
- Perform other related duties as assigned.
- Awareness of ISO 14001 & 45001 Standards.

**KEY PERFORMANCE INDICATORS**:

- Branch Safety Indicators
- Performing POWRA
- Safe Act observations
- Productivity & Availability
- Voice of Customer
- Achievement of Project / CMII- offered v delivered.
- On time delivery of Project / SR

**Work related requirements**:

- Ensure that the Konecranes and Demag brand is communicated consistently and in accordance with the Company’s Values and brand principles.
- Ensure that Konecranes and Demag Health, Safety, Environmental and Quality processes are followed.
- Ensure that Konecranes and Demag Paperwork Procedures are followed accurately and delivered in a timely manner.
- Participate in branch meetings and/ or other meetings as required
- Actively engage in training programs
- Support and train new technicians to the business.
- As an employee of Konecranes and Demag it is a condition of your employment that the oneKonecranes tools that have been a

  • Area Supervisor

    2 weeks ago

    Export Park, Australia Konecranes Full time

    At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._ - We believe diversity drives business success and is the foundation for our growth. We...

  • Field Supervisor

    2 weeks ago

    Regency Park, Australia Service Stream Full time

    Primary Location Regency Park, SA Job Description Summary An Exciting Opportunity has arisen for a Field Supervisor to join ServiceStream's Telecommunication division based in Regency Park, SA About the Role Nature of position: Permanent, Full Time Location: Regency Park, SA Reporting Line: Field Service Manager Key Responsibilities - Lead, direct,...

  • Supervisor Field Service

    3 weeks ago

    Wetherill Park, Australia Ingersoll Rand Full time

    Location: Wetherill Park (Sydney), NSW, AU, 2164- Req ID: 3036**Supervisor, Field Service, NSW** **About us**: Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring vacuum pumps and fluid transfer products for a multitude of industrial...

  • Field Supervisor

    3 weeks ago

    Regency Park, Australia Service Stream Full time

    Primary Location Regency Park, SA Job Description Summary ServiceStream’s Energy and Water division are currently seeking a Field Supervisor - Asset Inspection to join our SAPN team. About the Role About the Role ServiceStream’s Energy and Water division are currently seeking a Field Supervisor - Asset Inspection to join our SAPN team. Reporting...

  • Field Service Supervisor

    1 day ago

    Parramatta Park, Queensland, Australia Waters Full time

    OverviewWaters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Field Service Engineer to support the very successful growth of our businesses across Australia. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create...

  • Field Service Supervisor

    1 day ago

    Parramatta Park, Queensland, Australia Waters Corporation Full time

    OverviewWaters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Field Service Engineer to support the very successful growth of our businesses across Australia. Waters delivers benefits through innovation and people that enable customer success in the life, materials and food sciences. People create...

  • Field Supervisor

    2 weeks ago

    Regency Park, Australia Service Stream Full time

    Primary Location Regency Park, SA Job Description Summary About the Role Key Responsibilities - Undertake all necessary scheduling of work, staff and equipment to ensure that daily, weekly and monthly production targets are achieved - Ensure the standard of all work in the field is of a high quality and in accordance with work practices and standards...

  • Field Operations Manager

    24 hours ago

    Parramatta Park, Queensland, Australia Waters Corporation Full time

    About UsWaters Corporation is a pioneering company that has been innovating chromatography, mass spectrometry, and thermal analysis solutions for over 60 years.Job SummaryWe are seeking an experienced Field Service Supervisor to join our team. The ideal candidate will have a strong background in scientific instrumentation, excellent leadership skills, and a...

  • Painting Supervisor

    1 week ago

    Macquarie Park, Australia Apprise Consulting Full time

    Due to our continued growth, Eptec have an exciting opportunity available for an experienced Painting Supervisor to join our organisation on a permanent basis, working across a variety of projects in Henderson WA, with experience in Industrial Painting and Remedial Services. The key focus of the Supervisor is to directly lead a team of field based staff,...

  • Warehouse Supervisor

    2 weeks ago

    Macquarie Park, Australia Fuse Recruitment Full time

    Warehouse Supervisor - **Location**: - Macquarie Park - New South Wales - **Work Type**: - Permanent - **Salary**: - ASAP Start! - **Reference**: - 24730 - Fantastic opportunity for an experienced Warehouse Supervisor to join a global supplier of medical devices. **Who will you be working with?** A global leader in medical devices, our client is a...

  • Field Service Supervisor

    9 hours ago

    Parramatta Park, Queensland, Australia West Recruitment Pty Ltd Full time

    **About Your New Role:**We are seeking an experienced and results-driven Field Team Manager to join our North West Territory team. As the ideal candidate, you will be responsible for leading and developing a high-performance team, ensuring a strong safety focus and culture, and driving business growth. This role offers a unique opportunity to make a lasting...

  • Supervisor - Nsw

    1 week ago

    Regents Park, Australia Eptec Full time

    **About Us**: The Eptec Group is Australasia’s leading corrosion mitigation and protection company specialising in all aspects of corrosion prevention. Our Total Asset Protection solutions and services include: Corrosion management; Blasting, painting and remediation of concrete and steel structures; Lining and waterproofing; Carbon Fibre Reinforced...

  • Field Team Leader

    2 weeks ago

    Regency Park, Australia Service Stream Full time

    Primary Location Regency Park, SA Job Description Summary An exciting opportunity has arisen for a Field Team Leader to join Service Stream based in our Regency Park office About the Role Service Stream Telecommunications division are currently seeking a Field Team Leader to join our growing company. Nature of position: Permanent, Full Time Location:...

  • Customer Service Supervisor

    45 minutes ago

    Parramatta Park, Queensland, Australia DuluxGroup Full time

    About Our TeamWe are a close-knit team of sales professionals working together to deliver exceptional customer experiences at DuluxGroup's Northmead store. As a Customer Service Supervisor, you will play a key role in leading our team and driving sales growth through effective customer service and sales focused responsibilities.In this role, you will have...

  • Store Supervisor

    1 week ago

    Chirnside Park, Australia Daniels Donuts Full time

    **Job description** At Daniel's Donuts when you enter our stores you cannot help but smile as you ponder the wall of colourful, mouth-watering delicacies in front of you. The Supervisor role is pivotal to supporting the Store Manager and representing our brand directly to customers. You will be supported by an amazing team of donut connoisseur's! This is a...

  • Academic Lead in Field Education, Social Work

    4 weeks ago

    Macquarie Park, Australia Excelsia College Full time

    **A fantastic opportunity to support the learning experiences and outcomes of Social Work students**: - **Permanent full-time opportunity with free onsite parking**: - **Be an integral part of Excelsia College's life-transforming global Christian learning community** **About Us** Excelsia College was founded in 1983 as Australia's first Christian arts...

  • Social Work Lecturer and Field Education Coordinator

    2 weeks ago

    Macquarie Park, Australia Excelsia College Full time

    **A fantastic opportunity to support the learning experiences and outcomes of Social Work students**: - **Permanent full-time opportunity with free onsite parking**: - **Be an integral part of Excelsia College's life-transforming global Christian learning community** **About Us** Excelsia College was founded in 1983 as Australia's first Christian arts...

  • Casual Social Work Field Education Supervisors

    3 weeks ago

    Macquarie Park, Australia Excelsia College Full time

    **A fantastic opportunity to provide support to Social Work students undertaking their field placement**: - **Casual position with free campus parking** **Be an integral part of Excelsia College's vision to make a better world through active participation in a life-transforming global Christian learning community.** **About Us** Excelsia College is a...

  • Mobilisation Supervisor

    1 week ago

    Osborne Park, Australia Category 5 Labour Management Full time

    Become part of a friendly team who values your work - Above industry rates - immediate start - Long Term Employment Opportunities One of Australia’s most dynamic providers of human resource solutions. **Category 5 & Cat 5 Rail** specialises in recruitment, manning and managed labour services. We provide tailored solutions for a wide range of domestic and...

  • Warehouse Assistant/supervisor

    2 weeks ago

    Arndell Park, Australia ASWF Australia Full time

    **Warehouse assistant/supervisor** **ASWF Australia Pty Ltd** Fulltime position ASWF Australia is the Australian distribution centre for American Standard Window Films. We run a small, high turnover warehouse in Arndell Park, Sydney. We are now looking for an enthusiastic, fulltime warehouse assistant to join our small, friendly team. This position is a...