Academic Administration Officer

2 weeks ago

Brisbane, Queensland, Australia Torrens University Australia Full time

Who we are:
At Torrens University Australia, making a difference is in our DNA.

As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good.

We believe in the transformative power of education to change lives, families, communities - and the world.

That's why we're on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.

Just like our students, our employees are a diverse group who want to make an impact.

When you join us, we give you the freedom to be bold, creative and courageous - with flexible working arrangements that allow you to bring your best.

We've built a culture that celebrates community, collaboration and innovation, where people love what they do.

What's the job?


The Academic Administration Officer will provide exceptional service quality, customer-focused academic support and course administration to senior academic staff across all aspects of the student lifecycle with reference to academic administration and project delivery.

This role will support the academic governance requirements across academic policy, course accreditation and renewal, transition and teach out, course build, timetabling, academic progression and exam committees, data management reporting requirements and core academic administration and project delivery functions.


This role involves collaborating with academic leaders, faculty members and other stakeholders to ensure academic quality best practices are implemented and monitored that promote student success and academic achievement.

Key stakeholder engagement (both internally and externally) and a solution-based mindset is critical to the success of this role.

Day-to-day accountabilities:

  • Provide outstanding faculty-wide customer service to senior academic leadership staff across all TUA faculties.-
  • Provide high-quality, accurate and timely processing of all academic services administration processes, complying with external regulatory requirements and company policies and procedures. These processes include course accreditation and review, teach-out and transition, special considerations, and academic integrity


This is a 12 month fixed term role (maternity leave cover) and can be based in Adelaide, Brisbane, Melbourne or Sydney.

Who you are- Relevant diploma, undergraduate degree or equivalent experience- Experience in academic administration functions, B2B/Third Party area including knowledge of VET and HE regulatory requirements desirable- Demonstrate minimum 2 years' experience within the HE or VET sector is desirable Strong Communication, problem-solving and reporting skills- Demonstrable high-level computer and software skills, particularly in word processing, spread sheets and using enterprise-wide records management systems

Why join us?


Bold, modern and agile, we're Australia's fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today.

In 2020, Australian Financial Review named us one of the country's most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you'll find endless opportunities for professional development and career progression.

We are proud to be an equal opportunity employer and committed to creating an inclusive workplace.

We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.


What we offer:
We support your personal passions, development and wellbeing, to make your working life a more rewarding experience.

At Torrens University Australia, you'll benefit from:
a positive workplace environment that fosters a global, entrepreneurial mindset
- belonging to a team of researchers making a difference to society
- building on an academic culture connected to industry and community
- opportunities to innovate across teaching and research - access to internal opportunities that promote professional growth - flexible working arrangements

Hiring process

We'd love to hear from you.

Applications close:
Sunday 10th March 2024

Job reference:
R23251

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