Jocc Operations Controller Qual
2 weeks ago
About our Operations Delivery Team
The Jetstar Operations Control Centre (JOCC) is the nerve centre of our Australia and New Zealand airline.
The team manage the logistics and daily of movement of hundreds of flights on a mixed fleet of aircraft, hundreds of Jetstar crew, tens of thousands of passengers 24 hours per day, 7 days per week.
The JOCC consists of team members who specialist in operations, crewing, flight dispatch, customer recovery and aircraft maintenance.Each group use real-time operational information and work collaboratively to maintain schedule integrity and ensure that our customers are delivered safely and timely to their destination.
About the Opportunity
As the
Operations Controller you will maintain a central safety focus, balancing cost, customer and commercial outcomes, whilst ensuring the requirements of key stakeholders are not compromised.
You will work to deliver network operations to schedule, anticipate and proactively respond to foreseeable network disruption with a 'preventative' approach and immediately triage and respond to unforeseeable network disruption.
This opportunity is available on a 12-month fixed term basis.Reporting to the Senior Manager JOCC Operations and Customer, your main responsibilities will include:
- Provide timely and accurate information and effectively communicate this across JOCC stakeholders
- Monitor aircraft movements, maintaining schedule integrity around ontime performance across AU/NZ domestic and international networks
- Coordinate with Maintenance Operations regarding maintenance implications from offschedule operations
- Effectively coordinate operational requirements during disruptions while maintaining regular communication with downline ports.
- Ensure the safety and security of all people, assets, systems and procedures engaged in or associated with the airline through compliance with Jetstar policy & procedures
- Effectively communicate with the Customer Recovery Team regarding customer recovery and customer flow during periods of disruption
To be successful in this role, you will demonstrate the following skills and
experience:
- Bachelor's Degree qualification in Aviation / Engineering Management (preferred)
- Minimum +2 years' experience, knowledge and understanding of airline operations
- An understanding of relevant aviation legislation
- Demonstrated ability to deliver in demanding, timesensitive environments
- Resilience with the ability to cope well under pressure
- Be motivate and demonstrate a proactive approach to work
- Excellent communication skills including the ability to influence at all levels
- A high degree of attention to detail
- Intermediate or above proficiency with Microsoft Office suite, specifically Excel and Word
The successful applicant will be a team player who can demonstrate excellent organisation skills and an ability to work under pressure and meet deadlines.
About Us
The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004.
Collectively the Jetstar Group offers more than 5,000 (pre-COVID) flights a week to 58 destinations in 18 countries and territories across the Asia Pacific region.
The Group operates a fleet of more than 90 aircraft, including Airbus A320-200, Airbus A321 and Boeing Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often.
Our Culture
Jetstar is alive with a sense of adventure.
Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance.
If you love the road less travelled, you'll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes.
You'll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.Our Benefits
Team members have access to heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too.
Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel.
Discounts can be used within the Jetstar Group airlines, Qantas and other partner airli-
Jocc Operations Controller
2 weeks ago
Melbourne, Victoria, Australia Qantas Airways Limited Full timeCollingwood Head Office Location Access to a range of employee benefits, including our staff travel program Multiple opportunities availableAbout the TeamJetstar's Operations Delivery team are nothing less than the nerve centre of our airline. All of our team members within our Operations Delivery team play a critical role in managing the logistics...
-
Manager, Operations Control Centre
2 weeks ago
Melbourne, Victoria, Australia Jetstar Full timeCollingwood Head Office Location:- Access to a range of employee benefits, including our staff travel programIf you've ever thought about a career in aviation - now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more...
-
Manager, Jetstar Operations Control Centre
2 weeks ago
Melbourne, Victoria, Australia Qantas Airways Limited Full timeCollingwood Head Office Location Access to a range of employee benefits, including our staff travel programIf you've ever thought about a career in aviation - now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an exciting period as we welcome more...
-
Manager Customer Journey Operations
2 weeks ago
Melbourne, Victoria, Australia Jetstar Full timeJetstar Head Office Location:- Collingwood (Melbourne, Victoria) location- Immediate access to world class employee benefits, including staff travel**If you've ever thought about a career in aviation - now is the perfect time to take off with Jetstar We are undertaking one of the biggest recruitment campaigns in our 19-year-history. Join us during an...
-
Crewing Duty Supervisor
2 weeks ago
Melbourne, Victoria, Australia Jetstar Full timeJoin our high-performing Crewing team in this fast-paced, exciting role Enjoy immediate travel benefits for you & your loved ones, employee industry discounts, and salary packaging options 18 month fixedterm contract based at our Jetstar Operations Control Centre in CollingwoodIf you've ever thought about a career in aviation — now is the perfect time to...
-
Assistant Flight Dispatch Coordinator
2 weeks ago
Melbourne, Victoria, Australia Jetstar Full timeImmediate access to staff travel benefits:12 Month Fixed Term Opportunity Available:- Critical role within our Operations Control Centre at Collingwood Head OfficeJoin the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. As we emerge from the pandemic, the outlook for our domestic and international flying is...
-
Control Room Operator
2 weeks ago
Melbourne, Victoria, Australia Wilson Security Full timeFixed rotating roster with 84 hours per fortnight, 12-hour shifts Epping location Attractive pay rateWilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are...
-
Mill Control Room Operator
2 weeks ago
Melbourne, Victoria, Australia Newcrest Mining Full timeCareers / Current opportunities Mill Control Room Operator Apply Now Submit your application online Already applied? Login to check your application status Login Location Brucejack Mine (Stikine, BC) Applications close 22 Jun Welcome to Newmont Newmont has recently acquired Newcrest Mining creating the world's leading gold mining company. With...
-
Control Room Operator
2 weeks ago
Melbourne, Victoria, Australia Assetlink Full timeAbout Assetlink:We pride ourselves on our culture - The Assetlink Way.We have one of the country's most diverse and dependable workforces. We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working environment.Our...
-
Traffic Controller, Hoist Operators
2 weeks ago
Melbourne, Victoria, Australia Australian Commercial Labour Full timeHoist Operators:Australian Commercial Labour Hire require a Hoist/ Operator for work in Melbourne and the surrounding areadYou must be experienced operating the personnel Hoist & You MUST hold a high risk HP ticket.We have ongoing work for operators with our commercial and domestic building clients.ESSENTIAL: Relevant Experience Operating a Hoist_ White...
-
Control Room Operator
2 weeks ago
Melbourne, Victoria, Australia Wilson Security Full timeOnsite parking available Must have control room on Licence Parkville locationWilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming...
-
Pacific Operations Control Manager
2 weeks ago
Melbourne, Victoria, Australia Air Liquide Full timeAir Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment.As a pivotal member of the ALA management committee, the Operations...
-
diploma educator
2 weeks ago
Melbourne, Victoria, Australia Randstad Full timeAt Randstad Education it is good to know you We are specialists in Early Childhood Education and will match you with vacancies that will develop your potential and expand your experience in the early childhood sector. The Kindergarten We are currently recruiting for a not for profit organisation who are looking for a Diploma eductors to work oin our...
-
Pacific Operations Control Manager
2 weeks ago
Melbourne, Victoria, Australia Air Liquide Full timeAir Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment.As a pivotal member of the ALA management committee, the Operations...
-
Supervisor - Operations Control Centre
2 weeks ago
North Melbourne, Victoria, Australia Kinetic Full timeGuide a team of Network Controllers to ensure proactive management of transport networks. Directly influence network KPIs such as reliability and ontime running through effective supervision. Play a pivotal part in the realtime management and performance of live transport networks.The opportunity:The Supervisor - Operations Control Centre (OCC) plays a...
-
Fulltime Control Room Operator
2 weeks ago
Melbourne, Victoria, Australia Wilson Security Full timeCBD Location Must have control room experience 12 hour Rotating shiftsWilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national structure. We are committed to becoming...
-
Melbourne, Victoria, Australia HOBAN Recruitment Full timeThe Warehouse, Production and Quality Control Operative will undertake a variety of manufacturing and warehouse related activities and general quality control tasks to support the day-to-day requirements of our client's manufacturing sites and customers.PRODUCTIONEnsure that work performed meets quality standards by:Following all work instructions. Ensure...
-
Graduate Remote Control Centre Operators
2 weeks ago
Melbourne, Victoria, Australia ACRWORLD Full time$70k - $85k + Super + Bonus Work for a leader in the renewable energy space Start 2023 off right, with the next chapter in your careerAbout the CompanyMy client is one of the world's leading suppliers of utility-scale renewable energy projects. They are known throughout the industry for delivering, operating and maintaining high-quality, cost-effective...
-
Remote Control Centre Operators X2
2 weeks ago
Melbourne, Victoria, Australia ACRWORLD Full time$70k - $85k + Super + Bonus Work for a leader in the renewable energy space Start 2023 off right, with the next chapter in your careerAbout the CompanyMy client is one of the world's leading suppliers of utility-scale renewable energy projects. They are known throughout the industry for delivering, operating and maintaining high-quality, cost-effective...
-
Retail Control Room Operator
2 weeks ago
Melbourne, Victoria, Australia Assetlink Full timeAbout Assetlink:We pride ourselves on our culture - The Assetlink Way.We have one of the country's most diverse and dependable workforces. We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working environment.Our...
