Learning and Capability Specialist

2 weeks ago

Perth, Western Australia Allianz Australia Full time

Learning & Capability Specialist - WA Perth
At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening-up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need.

So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health.

Let's care for everyone's tomorrow so we can create a better future together.

Do you see helping others to grow, as a way for you to grow too? Do you want to make a difference and to help people be the best that they can be


As a Learning and Capability Specialist you will be responsible for designing and delivering learning initiatives to enable our Underwriting, Claims and Client Services teams to be successful.

You will be partnering and consulting with stakeholders, influencing learning outcomes, designing, and delivering learning based on Adult Learning Principles, enabling a life-long learning culture, and supporting business success.


Responsibilities of the role:

  • Utilise contemporary adult learning principles and techniques to develop and deliver learning and capability solutions.
  • Deliver a broad range of personal injury division programs from induction to upskilling and career development programs across our Underwriting, Claims and Client Servicing teams.
  • Deliver learning and capability programs through many delivery modes and channels, with a strong emphasis on selfservice learning.
  • Drive a continuous improvement approach to the learner capability and experience to ensure effective embedding of learning and capability through evaluation of success metrics.
  • Balance the learner experience and innovation with a commercial lens through modern and 'fit for purpose' adult learning methodologies.
  • Contribute to capability uplift, career development and high customer experience of personal injury teams, leading to embedding a lifelong learning and risk aware culture.
  • Collaborate with stakeholders' enterprisewide across Allianz, external regulatory bodies, and Allianz global to leverage existing learning, drive scale, improve efficiencies, and build enterprise mindset.

Important to your success:

  • Solid understanding of workers compensation insurance claims and/or underwriting and/ or strong insurance experience in a large matrixed, regulated and customer focused organisation.
  • Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact, and influence.
  • Adept at proactively building and maintaining professional relationships and networks, exchange knowledge and elicit beneficial outcomes.
  • Adaptability and flexibility to work in a dynamic environment managing risks, project deliverables, stakeholder challenges, and meeting deadlines.
  • Ability to interpret complex information, extract meaningful insights, provide effective options, and influence decision making.

About us
Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer.

Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?".

Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs, and new ideas are embraced.

We welcome and value talent from all backgrounds, experiences, and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.


Job Level:

Professional

Location:

  • Perth, WA, AU
    Available until:
14/07/2023

Area of Expertise:

Human Resources

Unit:

Allianz Australia

Employing Entity:

ALLIANZ AUSTRALIA SERVICES PTY LTD

Job Type:

Full-Time

Remote Job:

Hybrid working

Employment Type:

Temporary

ID:

29549

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