Sales Admin

1 week ago

Bibra Lake, Australia SEA DRAGON MARINE Full time

Accountabilities & Responsibilities:

  • Liaise with internal stakeholders, including warehouse and distribution, and purchasing to check the stocks and ensure the deliveries on time


 Invoicing
  • Check all orders(price & quantity) at the end of the day as per customer's final order
  • Quotation
  • Sending quotations to clients
  • Liaise with supplier to check price & stock availability
  • Data Entry
  • Perform a variety of data entry activities in accordance with the established departmental procedures
  • Enter orders for the assigned business units
  • Input the correct pricing according to the appropriate customer group
  • Customer Service
  • Assist with telephone inquiries and phone orders related to the company's products, pricing, and services for all business units
  • Involved in resolving customer complaints according to the company's policy and procedures
  • Ensure customer orders are invoiced correctly, picked and printed, and delivered on time
  • Communicate all 'out of stock items to customers
  • Tele-marketing
  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services,
  • Explain products and prices, and answer questions from customers.
  • General Administration
  • Performs clerical and administrative support duties for the department including filing, maintenance of records and files, and other duties as required by the Manager

Skills required:

  • Minimum 1year experience in a similar role, ideally gained within FMCG industry.
  • Excellent written and verbal communication skills
  • Exceptional telephone manner
  • Customer orientation and ability to build relationships internally & externally
  • Exceptional organizational and time management skills
  • Outgoing, assertive, and proactive
  • Intermediate level of Microsoft Office skills, especially proficient in Excel worksheets
  • Team player

Job Types:
Full-time, Part-time

Part-time hours: per week

Salary:
$ $35.00 per hour

Benefits:

  • Employee discount
  • Professional development assistance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Overtime pay
  • Penalty rates

Experience:

  • FMCG industry: 1 year (preferred)
- shipping Indudtry: 1 year (preferred)

Language:

  • Chinese (preferred)

Work Authorisation:

  • Australia (required)

Work Location:
In person

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