Sales Admin

3 months ago

Bibra Lake, Australia SEA DRAGON MARINE Full time

Accountabilities & Responsibilities:

- Liaise with internal stakeholders, including warehouse and distribution, and purchasing to check the stocks and ensure the deliveries on time
- Invoicing - Check all orders(price & quantity) at the end of the day as per customer’s final order

2. Quotation
- Sending quotations to clients
- Liaise with supplier to check price & stock availability

3. Data Entry
- Perform a variety of data entry activities in accordance with the established departmental procedures
- Enter orders for the assigned business units
- Input the correct pricing according to the appropriate customer group

4. Customer Service
- Assist with telephone inquiries and phone orders related to the company’s products, pricing, and services for all business units
- Involved in resolving customer complaints according to the company’s policy and procedures
- Ensure customer orders are invoiced correctly, picked and printed, and delivered on time
- Communicate all ‘out of stock items to customers

5. Tele-marketing
- Contact businesses or private individuals by telephone in order to solicit sales for goods or services,
- Explain products and prices, and answer questions from customers.

6. General Administration
- Performs clerical and administrative support duties for the department including filing, maintenance of records and files, and other duties as required by the Manager

Skills required:

- Minimum 1-year experience in a similar role, ideally gained within FMCG industry.
- Excellent written and verbal communication skills
- Exceptional telephone manner
- Customer orientation and ability to build relationships internally & externally
- Exceptional organizational and time management skills
- Outgoing, assertive, and proactive
- Intermediate level of Microsoft Office skills, especially proficient in Excel worksheets
- Team player

**Job Types**: Full-time, Part-time
Part-time hours: 25 - 30 per week

**Salary**: $24.00 - $35.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay
- Penalty rates

**Experience**:

- FMCG industry: 1 year (preferred)
- shipping Indudtry: 1 year (preferred)

**Language**:

- Chinese (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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