State Sales Support Manager
2 weeks ago
The Tradelink Opportunity
With a network of more than 200 branches and 150 years in the industry, Tradelink is Australia's trusted name in plumbing supplies.
Tradelink is part of the Fletcher Building group - a group that manufacture and distribute world-leading building and construction products in Australia, New Zealand and the South Pacific, with group sales in excess of $7 billion with a diverse team of 14,500 people.
We have a great opportunity for an experiencedState Sales Support Manager to join our team. Working alongside our Sales and Civil Team you will lead the state-based sales support resources (Estimating and Project Co-ordinating teams) to be a proactive and value adding support function.
The role
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Proactive Support Function_** - Manage the team and foster a culture of continuous improvement and innovation to enhance our support services.
-_ Efficient Workflow Management _
- Ensure efficient and accurate outcomes across all facets of estimating and project coordinating. Streamline processes and adhere to process to optimise workflow.
_ Communication & Stakeholder Management_
- Drive a high level of collaboration and accountability with the Sales and Account Managers, setting clear expectations and targets. Foster effective communication channels to ensure seamless collaboration.
_ Customer Service Excellence_
- Champion a customer centric approach and ensure that all interactions with customers are handled promptly and in line with our vales.
About you
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Leadership Excellence _**- Proven experience in leading and managing support teams, encouraging a proactive and customer focused approach.
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_ Process Optimisation _
- Strong background in driving efficiency and accuracy across estimating and project coordinating processes.
_ Technology Proficiency _
- Proficient in using Excel and/or other tools to manage workflows. JDE experience is highly desirable but not essential.
_ Communication Skills_
- Excellent verbal and written skills with the ability to communicate effectively with all walks of life.
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_ Adaptability_
- This can be a dynamic and high pressure role where the ability to adapt quickly and be composed is essential.
_ Industry Knowledge_
- Familiarity with plumbing, residential and commercial builders/industry is preferred but not essential.
_this role requires the flexibility to work at both our Melbourne locations of Dandenong & Port Melbourne._
**_
Why Tradelink? Real People, Always._**We're a well-respected Australian brand built on real, hard-working people.
There are so many stories of Tradelink people doing great work and progressing in the business - either stepping up, moving across or growing right where they are.
Here's why our people love working at Tradelink:
It's the people- they're the best in the business, but they've never forgotten what the word 'team' means.
It's the relationships - people who understand true partnership; they help and protect each other because they know we're better together.
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It's the opportunity - with branches across the country and a support office that's invested and evolving, the opportunities are endless.
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