Desktop Support

2 weeks ago


Perth, Western Australia Peoplebank Full time

Location:

  • Perth
  • Job Type:
  • Contract
  • Posted:


about 1 hour ago
  • Contact:
  • Maria Hecto
  • Discipline:
  • General IT
  • Reference:

Desktop Support - FIFO

  • Initial 46 months contracts with Mining clients
  • Previous FIFO experience is a must
  • 7/7 roster or flexible roster options available

About the Role:

We have multiple Desktop Support FIFO positions available with our mining clients.

Responsibilities include:

  • Manage incidents and requests via client ticketing system to ensure SLA's are met.
  • Assist in the administration of the existing computing systems and communications network.
  • Assist with the client's backup procedures, as directed by Backup Administrator, Server Team.
  • Respond to 3rdlevel resolver team request to assist in maintaining client's infrastructure stability.
  • Assist in Project work as required.
  • Contribute to the client's knowledge base articles.
  • Ensure site computer room(s) are well maintained and monthly checks are completed as required.

Key experience:

Windows 10/11 OS

  • Domain join troubleshooting
  • User profile troubleshooting
  • M365 Apps for Enterprise (Office suite) support
  • Group policy troubleshooting
  • SCCM client troubleshooting
  • OneDrive client troubleshooting
Mobile (iOS & Android) support experience
- iOS & Android OS

  • Intune enrolment
  • Device Backup/restore

How to Apply:

Contact:
Maria Hecto Job reference:

  • Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._

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