Senior Customer Manager

1 week ago


Camberwell, Victoria, Australia coles Full time

We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.

About the team

Coles 360 is the retail media business of Coles, connecting shoppers with the brands they know and love. Whether it's through engaging content, omnichannel storytelling or personalised offers, we connect brands our customers know and love with millions of Australians every week. Retail media globally is experiencing exponential growth, and at Coles 360 we are accelerating our offer and expanding our team to help us deliver on our ambitious growth targets.



About the role

Are you ready to take on a dynamic role where you'll collaborate with a diverse set of stakeholders on exciting projects, constantly challenging your mindset? This is a rare opportunity to work in a rapidly growing sector and shape its future sophistication, driving innovation and maximum value for our suppliers and Coles 360.

This role can be supported to be Permanent or Part-Time.


What you'll be doing

Reporting to the Head of Data Intelligence and Measurement, you'll lead a team of consultative measurement experts, including developing consultative client service models using measurement techniques and stakeholder engagement.


You'll also


• Manage a complex set of measurement-related advertiser relationships.

• Applying measurement and analytical techniques to support advertiser growth and establish retail media best practices.

• Create new ways to group, segment and understand advertisers.

• Build out and maintain alignment with category partnerships team to ensure measurement solutions are delivered.

About you and your skills

With a minimum of 6+ years' experience scoping and executing research and measurement projects with clients and/or cross-functional stakeholders, you'll demonstrate previous experience in customer analytics/insights, measurement, consultancy, media / marketing strategy or consumer behaviour.

Ideally you bring experience in working with analytical concepts related to marketing, sales, and shopper data.


You'll also have


• Experience building and managing small teams.

• Demonstrated leadership and trust building with senior clients.

• The ability to simplify complex concepts for any audience.

• R, SQL, Python desirable.

​Take your next step into something bigger,

  • Camberwell, Victoria, Australia coles Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. About the team Marketing powers one of Australia's biggest brands....


  • Camberwell, Victoria, Australia coles Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. About the team Marketing powers one of Australia's biggest brands....

  • Senior Analyst

    1 week ago


    Camberwell, Victoria, Australia coles Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. About the team: If you're looking for a fresh...


  • Camberwell, Victoria, Australia coles Full time

    A new role = A new way to win together You belong at Coles Group where we look ahead, have a plan, and are up for the challenge. We learn and grow by taking career-defining opportunities and this one may just be your next. About the team As the way we shop continues to evolve, our Technology team keeps us at...


  • Camberwell, Victoria, Australia coles Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. About the team As the way we shop...


  • Camberwell, Victoria, Australia coles Full time

    We've been serving Australian communities since 1914, having grown to be listed on the ASX top 30. With over 120,000 team members and a range of well-known brands under our belt, at Coles Group, you won't just impact the lives of millions of Australians—you'll witness your influence firsthand.About the teamTechnology drives our business. Every day, our...


  • Camberwell, Victoria, Australia coles Full time

    We've been entrusted to serve Australian communities since 1914 and have evolved to become one of the top 30 companies listed on the ASX, boasting a team of 120,000 members and a collection of iconic brands. Join Coles Group, where you'll not only have the chance to make a difference in the lives of millions of Australians but also witness the impact you...

  • Senior Engineer

    1 week ago


    Camberwell, Victoria, Australia coles Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. Senior Engineer ECP About the team Technology is the backbone...


  • Camberwell, Victoria, Australia Baptcare Full time

    Senior Employee Services Advisor Permanent – Full Time Camberwell, VIC About Us At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life's stages and challenges. Baptcare...

  • Delivery Manager

    1 week ago


    Camberwell, Victoria, Australia coles Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. About the team Technology is the...


  • Camberwell, Victoria, Australia coles Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. About the team Because of our size, who we are and what we do, each...


  • Camberwell, Victoria, Australia coles Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. About the team Commercial is a large but close-knit group. We bring...

  • Senior Engineer

    1 week ago


    Camberwell, Victoria, Australia First Choice Liquor Market Full time

    About the role As a Senior Engineer you provide technical expertise in the area of Payroll specifically within the SAP SuccessFactors ECP module. You will liaise and coordinate with technology teams and with other teams across the Coles Payroll ecosystem to ensure delivery of projects and resolution of incidents. You will be certified and experienced in...

  • Senior Engineer

    1 week ago


    Camberwell, Victoria, Australia First Choice Liquor Market Full time

    About the roleA fantastic opportunity has opened up for a Senior Engineer – Quality Engineering in the Technology Services and Commercial division of Coles. This is a full-time, permanent position.Your key responsibilities will include:Support project delivery requirements for quality engineering.Create test reports (daily, weekly, and summaries).Document...

  • Senior Engineer

    1 week ago


    Camberwell, Victoria, Australia coles Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. About the team Technology is the...


  • Camberwell, Victoria, Australia coles Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. About our team The Liquor Technology team is supporting one of the...


  • Camberwell, Victoria, Australia CardioScan Full time

    Reporting to: Director of Clinical OperationsDirect Reports: Clinical Team Leads Senior Cardiac Physiologists Cardiac PhysiologistsKey Stakeholders:Leadership, Country Managers, Cardiologists, Clinical, Technology, Sales & Business Development, Biomedical, HR & Finance.Location: Camberwell HQ & HQ Office hoursSalary & Benefits: Commensurate with experience |...


  • Camberwell, Victoria, Australia coles Full time

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact. About the team Technology is the...


  • Camberwell, Victoria, Australia YanCoal Full time

    Senior Mining Engineer (Projects) About the BusinessWork as part of a strong and cohesive team Monday to Friday Roster Based at Camberwell in the Hunter Valley Yancoal Australia is one of Australia's largest pure play coal producers. It boasts three tier one thermal coal mines in New South Wales together with interests in three other metallurgical and...


  • Camberwell, Victoria, Australia My People Solutions Full time

    Industry RetailWork Experience 1+ yearsCity CamberwellState/Province VictoriaCountry AustraliaZip/Postal Code Our client is a sales lead consulting business that manages brands across the FMCG and pharmacy sectors, working collaboratively with clients, brand owners and retailers in the Australian and New Zealand market place.The business has been...