Retail Facilities Manager

2 weeks ago


Melbourne, Victoria, Australia JLL Full time
JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.

With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.


We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:


As the Retail Facilities Manager, you'll oversee site budgets, finance, maintenance/operations, contract services, procurement and helpdesk across the TAS portfolio of our client - Australia's largest telecommunications company.


An Overview of the role:

Proactively engage stakeholders to ensure onsite client expectations are met

Develop effective relationships across multiple organisational levels

Act as the key point of contact for the facility portfolio

Ensure vendors are well-managed, delivering timely services within budget

Conduct facilities inspections within the portfolio, performing audits and assessments

Plan and manage all contracts to ensure they are professionally delivered

Continually assess contracts to seek best value on behalf of the client

Monitor financial operations to ensure targets and control requirements are met

Recommend continuous quality improvement practices and implement best practice

Follow established escalation and incident reporting procedures

Sounds like you? This is what we are looking for:
Qualifications and/or demonstrated industry experience within facilities, building, property

Track record of delivering best practice and quality to clients

Experienced working within critical environments

Knowledge of local OH&S requirements

Vendor management experience for specialised services

Understanding of basic technical aspects of property

Proven capacity to interpret commercial contracts and financial analysis skills

What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.


JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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