Concierge (Reception & Front Office)

2 weeks ago

Sydney, New South Wales, Australia CBRE Full time
Posted- 07-Feb-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Customer Service- Location(s)- Sydney - New South Wales - Australia
Excellent opportunity working with renowned, prestigious financial institution

Fast paced corporate guest services environment

Sydney CBD

Here's a snapshot of your day:

  • Manage daily phone queries, central reservation inbox queries and bookings (AV, meeting rooms and catering requests)
  • Book, coordinate and follow up on any bookings for client within required timelines following established SOPs
  • Ensure all clients requirements are met within the Guest Relations functions with a high level of professionalism
  • Demonstrate high energy and engagement with your client interactions
  • Assist catering team with any client requirements and coordinate any orders required.
  • Assist with facilities tasks as required

Here are strengths you'll possess and the background you'll need to be successful:

  • Previous room booking, concierge, reception and/or coordination experience in a corporate reception, five star hotel or premium services environment is highly regarded
  • Passionate about service delivery and finds satisfaction with exceeding client expectations
  • Excellent verbal and written communication skills
  • Proven time management and prioritization experience
  • Basic understanding of audio visual systems highly regarded
  • Experience in Microsoft Office specifically Outlook, Excel and PowerPoint

What's in it for you?Our employee advantage program reflects our commitment to progressing your learning and development, career, recognition, well-being, benefits, pay and community contribution.
We look forward to hearing from you

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