Concierge

1 week ago

Sydney, New South Wales, Australia New South Wales Treasury Corporation (TCorp) Full time
TCorp provides best-in-class investment management, financial management, solutions and advice to the New South Wales (NSW) public sector.

With A$104 billion of assets under management, TCorp is a top 10 Australian investment manager and is the central borrowing authority of the state of NSW, with a balance sheet of A$138 billion.

It is rated Aaa (Stable) by Moody's, AAA (Stable) by Fitch, and AA+ (Stable) by S&P.

Reporting to the Manager, Front of House, in this role you will provide a professional concierge service, to internal and external clients.

You will be responsible for the provision of Front of House services and coordinate the day-to-day room allocation, catering and technology requirements.

The key areas of accountability in this role include:

  • coordinate the day-to-day reception, catering and technology requirements for meeting rooms
- set up and trouble shoot AV connectivity (TEAMS audio and video) for meetings - training will be provided
- manage client feedback to ensure client satisfaction and issues are addressed promptly
- anticipate clients' and stakeholders' requirements
- cross train in adjacent roles to facilitate collaboration across the team

Critical to the Concierge role are relationship management and teamwork demonstrated through:

  • providing a friendly and welcoming environment for all visitors and guests
- developing and maintaining relationships with key internal stakeholders, visitors and clients
- looking for and finding ways to anticipate customer needs and expectations
- taking responsibility and demonstrating accountability and willingness to work as a team
- demonstrating a willingness to learn and actively share knowledge across the team
- demonstrating a positive mindset and attitude and role modelling professional behaviour
- demonstrating a solution focus and good judgment

Concierge services are provided between the hours of 8am and 5pm.

This role will operate on a rotational basis with the early shift from 7.45am to 4.15pm and the late shift from 8.30am to 5pm.

From time to time, extended hours of coverage may be required to support meetings and events.

To succeed in this role, you will have highly developed interpersonal and communication skills, strong organisational and time management skills, excellent personal presentation and the ability to solve problems as part of a team.

You will also need basic Microsoft suite skills. Knowledge / experience of corporate AV technology, and experience working in a corporate environment will be an advantage.

At TCorp we actively collaborate with our stakeholders to achieve the best outcomes for our clients and the state of NSW.

We aim to build an inclusive culture so we can benefit from each employee's unique perspective and contribution.

We also understand the importance of flexible working and we support our people to balance their commitments and thrive both professionally and personally.

  • Concierge

    1 week ago

    Sydney, New South Wales, Australia New South Wales Treasury Corporation (TCorp) Full time

    TCorp provides best-in-class investment management, financial management, solutions and advice to the New South Wales (NSW) public sector. With A$109 billion of assets under management, TCorp is a top 10 Australian investment manager and is the central borrowing authority of the state of NSW, with a balance sheet of A$169 billion. It is rated Aaa (Stable) by...

  • Concierge Supervisor

    1 week ago

    Sydney, New South Wales, Australia Marriott International Full time

    Natural Talent Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. W Sydney is now casting for a Concierge Supervisor reporting to the Chief Concierge. If you are passionate and...

  • Concierge & Community Lead (Head Concierge)

    1 week ago

    Sydney, New South Wales, Australia FIRST CONTACT Full time

    Location: Sydney CBD, Sydney CBD Salary: AUD Industry StandardsBe the face and heart of Sydney's most premium assets.At First Contact, we are Australia's premier Corporate Concierge and Workplace Services provider, renowned for our exceptional five-star customer service. Our prestigious clientele includes top-tier banking, finance, telecommunications, and...

  • Head Concierge

    1 week ago

    Sydney, New South Wales, Australia AccorHotels Full time

    Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows...

  • Concierge

    1 week ago

    Sydney, New South Wales, Australia Staffing Group Full time

    Corporate Concierge - Sydney CBDBenefits: Amazing modern building Rewarding fastpaced and positive environment within the front of house Full training and mentoring providedResponsibilities: Reception Meeting and greeting of all clients and their visitors Customer /Client services responding to extremely varied client requests and resolving problems....

  • Corporate Concierge

    1 week ago

    Sydney, New South Wales, Australia Hospoworld Resourcing Full time

    Corporate Concierge | Sydney Welcome guests professionally. Provide excellent customer service with friendly engagement. Skilled in conflict resolution and computer literacy. Company:Empowers individuals to create continuous prosperity and well-being in their communities and economies through trust, relevance and customer-centric values such as integrity,...

  • Night Concierge

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    Company DescriptionEXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an environment of transparency,...

  • Night Concierge

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    Company DescriptionEXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Casual Concierge

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    Company Description**_EXCEL Building Management_** is a leading Building and Facilities Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services.We manage a large portfolio of high-profile clients based in Sydney and foster an environment of...

  • Night Concierge

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    Company DescriptionEXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an environment of transparency,...

  • Night Concierge

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    Company DescriptionExcel Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets for over 22 years. Our core in-house services include Building Management, Concierge and Cleaning Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an...

  • Concierge Supervisor

    1 week ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementNatural TalentExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely...

  • Concierge Supervisor

    1 week ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementNatural TalentExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely...

  • Concierge Supervisor

    1 week ago

    Sydney, New South Wales, Australia Echo Entertainment Group Full time

    There has never been a better time to join The Star Sydney team within our Hotel Department Reporting to the Front Office Manager, the Concierge role offers an extraordinary opportunity to both lead and inspire the Concierge team. Put your skills and knowledge to the test to deliver a thrilling new era for either The Darling or The Star Grand Hotel at The...

  • Corporate Concierge

    1 week ago

    Sydney, New South Wales, Australia FourQuarters Recruitment Pty Ltd Full time

    Due to an internal promotion, our client is a large, well known property group looking to bring on a new Concierge/Client Services Executive to work across their CBD locations as part of a friendly team. This is a permanent, full time role paying $65k package (inclusive of super) and is a full time office based role.The role:This role will be fast-paced and...

  • Assistant Chief Concierge

    1 week ago

    Sydney, New South Wales, Australia Shangri-La Hotels Full time

    Shangri-La SydneyShangri-La Sydney is situated in the heart of the historic Rocks district. With 564 guest rooms and suites, a luxurious Chi Spa, 4 food and beverage outlets and 18 conference and meeting rooms, this 5-star hotel is tailored towards both the corporate and leisure guest.Concierge is an integral part of the Front Office Team whose main...

  • Casual Concierge

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    Company Description*_EXCEL Building Management_* is a leading Building and Facilities Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services.We manage a large portfolio of high-profile clients based in Sydney and foster an environment of...

  • Night Concierge

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    Company DescriptionEXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...

  • Night Concierge

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    Company DescriptionExcel Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets for over 22 years. Our core in-house services include Building Management, Concierge and Cleaning Services, and we manage a large portfolio of high-profile clients based in Sydney and foster an...

  • Afternoon Concierge

    1 week ago

    Sydney, New South Wales, Australia Excel Building Management Full time

    Company DescriptionEXCEL Building Management is a leading Building Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. Our core in-house services include Building Management and Concierge Services, and we manage a large portfolio of high-profile clients based in Sydney.At Excel our hand-selected people are our...