Outbound Customer Service

1 week ago


South Yarra, Victoria, Australia Meson Agency Full time

Join Our Dynamic Team as a Customer Service Representative
Are you a young and energetic individual looking for an exciting opportunity to kick-start your career? Meson Agency, Australia's leading onshore contact centre, is seeking vibrant and enthusiastic Customer Service Representatives to join our talented team in our modern contact centre

About the Role:


As a Customer Service Representative, you will be the face and voice of our company, providing exceptional service to our valued clients.

You will handle inbound and outbound calls, assisting customers, getting feedback and ensuring their needs are met with professionalism and efficiency.


Key Responsibilities:

  • Engage with customers via phone, answering their queries and providing detailed notes.
  • Effectively navigate our systems and databases to retrieve customer information and update records accurately.
  • Maintain a high level of product knowledge to provide accurate information and promote customer satisfaction.

What We're Looking For:

  • Someone with a passion for customer service and a desire to excel in a dynamic environment.
  • Excellent communication skills, both verbal and written, with a friendly and engaging demeanor.
  • Strong problemsolving abilities and the ability to think on your feet.
  • Techsavvy with the ability to quickly adapt to various software and systems.
  • Prior experience in customer service or call center environments is a plus but not mandatory. We provide comprehensive training to ensure your success.

Why Join Meson Agency?

  • Exciting Growth Opportunities: As part of our fastgrowing team, you will have ample opportunities for career advancement and personal development.
  • Vibrant and

Supportive Work Environment:

Join a team of like-minded individuals in a dynamic workplace that fosters collaboration, creativity, and a positive work culture.


  • Onshore and Local: Unlike many contact centers, we operate exclusively onshore, offering a truly local experience and fostering a strong sense of community.
  • Competitive Compensation and Benefits: We offer a competitive salary package, performance incentives, and other employee benefits.

Job Types:
Part-time, Casual

Part-time hours: 15 per week

Salary:
$ $28.00 per hour

Schedule:

  • Shift work

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • South Yarra, VIC 3141: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Customer service: 1 year (preferred)

Language:

  • English (required)

Work Authorisation:

  • Australia (required)

Work Location:
In person

Expected Start Date: 12/06/2023

  • South Melbourne, Victoria, Australia U-Tech Medical Full time

    U-Tech Medical is a leader in the Healthcare Biomedical Sector and operates Australia wide. We have an exciting role in our Defibrillator and Risk Management division. Successful applicants will be contacting existing and new customers assisting with their Defibrillator and Risk management requirements. Your work will assist in saving lives.Successful...


  • South Yarra, Victoria, Australia Australia Post Full time

    Job no:Brand: Australia PostCategories: With our customersWork type: Permanent Part TimeState:VICLocation: Sth YarraEvery year, all over Australia, around one million customers walk into one of Australia Post's 4,400 Post Offices. And it's our retail teams who make sure that every experience they have is a great one.So if you have not just a knack for great...


  • Clayton South, Victoria, Australia Service Stream Full time

    Primary LocationVIC - Clayton SouthJob Description SummaryThis role is perfect for a candidate with customer service experience, strong attention to detail and proficient computer skillsAbout the RoleService Stream's Energy and Water division are currently seeking an Administration fficer to join our Water Meter Reading team. Reporting directly to the...

  • Scheduling Officer

    1 week ago


    Clayton South, Victoria, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Scheduling Officer to join Service Stream in our Clayton South office. About the Role Service Stream's Techsafe division are currently seeking a Scheduling Officer to join our growing company. You will be responsible for contributing to the profitability and growth of Service Stream by...


  • South Yarra, Victoria, Australia Valor Recruitment Full time

    Position Description - Junior Loan SpecialistMust Have Values: These are the minimum expectations and considered committable values.InitiativeWe don't expect to be told, instead we act Be proactiveBe inquisitiveHave foresight and awarenessImprovement We strive to find new and improved ways of doing things and share our learnings.Look to continuously...

  • Client Services

    1 week ago


    South Yarra, Victoria, Australia people2people Full time

    Are you a dynamic, customer-oriented individual seeking an exciting opportunity to use your talents in a professional environment? Our clients boutique accounting firm in South Yarra is currently seeking a dedicated Receptionist/Client Services Representative to become an integral part of the team on a part t As the first point of contact for clients, you...


  • South Yarra, Victoria, Australia Big W Full time

    At BIGW, a job is never just a job:The Digital and Service Team supports the delivery of digital experience through fulfilment and a quick, easy and seamless checkout experience digitally and instore.Customer Ensuring the delivery of a great customer experience every day. Voice of Customer always on approach to reviewing and planning ways to improve....


  • South Yarra, Victoria, Australia Lex Medicus Full time

    Company DescriptionClient Services Assistant plays a crucial role in supporting the day-to-day operations of the Client Services team. This position is essential for maintaining the efficiency and effectiveness of the team by providing administrative assistance and contributing to the overall success of customer interactions, appointment management, and...

  • Customer Service

    1 week ago


    South Melbourne, Victoria, Australia Visy Full time

    The Opportunity: Visy began manufacturing corrugated cardboard boxes in Melbourne, Australia, in 1948 and has grown to become one of the world's leading privately owned packaging, paper and recycling companies. We offer unique, fully integrated, forward thinking closed loop packaging solutions that align with customer and industry needs. Having...

  • Client Services

    1 week ago


    South Yarra, Victoria, Australia people2people Full time

    Are you a dynamic, customer-oriented individual seeking an exciting opportunity to use your talents in a professional environment?Our clients boutique accounting firm in South Yarra is currently seeking a dedicated Receptionist/Client Services Representative to become an integral part of the team on a part tAs the first point of contact for clients, you will...


  • South Yarra, Victoria, Australia fibreHR Full time

    About the ClientOur client is a successful, award-winning film production and content studio. Founded in Melbourne, they work with some of the biggest brands across Australia, from fashion and lifestyle to corporate clients.Their highly-skilled and tight-knit team deliver discerning, unique storytelling and intelligent strategy for digital and broadcast...


  • South Yarra, Victoria, Australia Melbourne Grammar School Full time

    IT Service Desk Support TechnicianMelbourne Grammar School is seeking a IT Service Desk Support Technician to join the dedicated IT Department at the School, in a role that offers variety and interesting technical challenges. Located predominantly at the South Yarra campus, this role works as part of a nimble team of Service Desk professionals who take pride...

  • Customer Service

    1 week ago


    Wantirna South, Victoria, Australia Engage Talent Pty Ltd Full time

    The CompanyA rare opportunity has become available to join a global FMCG market leader. This iconic brand is constantly at the front of their field and has been experiencing significant growth with the launch of a new range of products. With offices in the Wantirna area this is a fantastic role for a hands on and process orientated Customer Care...

  • Customer Service

    2 weeks ago


    South Melbourne, Victoria, Australia SMAART Recruitment Full time

    With over 15 years of industry experience, this company is the leading provider of massage chairs and health productsBased inSouth Melbourne, this small energetic and vibrant office is seeking a Customer Service Consultant to join their "Happiness Team".About the role:Your role will evolve and you will take on more responsibility as you learn and grow within...

  • Customer Service

    1 week ago


    Clayton South, Victoria, Australia Monash Health Full time

    Reference Number 6587 Employment Type Casual Entity Monash Health Department Health Information Services Location Monash Medical Centre Clayton Position SummaryCasuals - Customer Service/Admissions Administrative Officer (must be able to work at multiple sites)Health Information Services at Monash Medical Centre Clayton (MMC), Monash Childrens Hospital...

  • Customer Service

    2 weeks ago


    Clayton South, Victoria, Australia Chandler Macleod Full time

    Location***- Clayton, VictoriaCategory***- Office SupportSalary- $30 AUD - $40 AUD HourlyPosted 21Sep2023Work type Casual/TempContact Nimmy De SilvaReference BH151608Expression of Interest Business Support, Customer Service, AdministrationWe at Chandler Macleod are currently seeking multi-talented individuals to register on our books for upcoming roles in...

  • Guest Service Agent

    1 week ago


    South Yarra, Victoria, Australia The Olsen Full time

    Inspired by and dedicated to Australian contemporary artists, Art Series Hotels offers a hotel experience a little extraordinary.Another of the boutique Art Series Hotels, The Olsen is a monument to hospitality and revered Australian landscape painter John Olsen. If you like the idea of working in Chapel Street, South Yarra and you love the landscapes of our...


  • Clayton South, Victoria, Australia Service Stream Full time

    Primary LocationClayton, VICJob Description SummaryExciting opportunity for a Service Delivery Manager to join Service Stream's Utilities division, managing a major metering contractAbout the RoleNature of position: Permanent, Full TimeLocation: ClaytonReporting Line: Operations ManagerKey Responsibilities Ensure all contractual KPI's are met and if...


  • South Yarra, Victoria, Australia People2People Full time

    Competitive salary of up to $80k plus super FTE Part Time or Full Time Hours available - Flexibility to choose your days and hours of work Welcoming and friendly culture with a truly collaborative team Close to public transport and car park Fun social events including team lunches, career development and monthly drinks Rewarding and fulfilling...


  • South Melbourne, Victoria, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you're encouraged to use your brain We don't focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients.Join a team of customer service officers and look...