Reception/administration Officer

2 weeks ago

Footscray, Victoria, Australia Western Private Hospital Full time
Full-Time OR Part-Time Job Share

About Us


Western Private Hospital (WPH), is a boutique private hospital servicing the West of Melbourne with the provision of acute services, which has 62 inpatient beds.


WPH's facilities include four Operating Theatres, CSSD, Day Stay Unit, Day Oncology Unit, Eleanor Overnight Ward for CCU, HDU & Surgical patients, Cardiac Catheter Laboratory, Specialist Consulting Suites, Nuclear Medicine Department and supported by pathology, pharmacy, radiology and radiation therapy services.


This variety creates an excellent opportunity for our team to be dynamic, flexible and customer focused in addressing the unique needs of our patients.

About the Role


The role is responsible for providing reception and administrative support to the Nuclear Medicine team to effectively meet patient care and billing requirements.

The administration functions include but are not limited to providing exceptional customer service when greeting patients to ensure patients feel comfortable and are clear on the process of their visit; handling referrals and scheduling bookings; ensuring all patient information is up-to-date and accurately recorded; data entry into RIS/PACS information systems; billing patient accounts and submitting online claims to Medicare; report distribution and liaising with other imaging/pathology providers to source outside reports.


In this dynamic role you will also be required to fulfil other appropriate administrative or secretarial type duties to support clinical staff within the Department, particularly the PET Centre Manager and other Nuclear Medicine Technologists.

About You


Using your well-developed communication and interpersonal skills you will work with a friendly and dedicated team to provide a professional support service.

It is essential for you to handle the fast pace and multiple demands of this position with a positive attitude and strong work ethic to effectively provide administrative services for patients, doctors and health professionals.

Selection Criteria

Previous hospital administration experience, and particularly with radiology bookings highly regarded

Sound knowledge of medical terminology

Medical software experience, including proficiency with patient management systems such as WebPAS and Genie, as well as a Radiology Information System (RIS) such as Karisma, Promedicus, CRIS or other similar systems is highly desirable

Exceptional customer service and passion for delivering quality patient-centred care

Demonstrated high attention to detail and able to follow work procedures and processes

Willingness and ability to learn and complete new tasks and the flexibility to embrace changes

Personable and patient friendly with an empathic and attentive personality

Excellent time management skills & the ability to prioritise workload under pressure

High level professional, efficient and effective communication and interpersonal skills

Proven ability to succeed in a fast paced, stimulating and dynamic team environment

Strong computer literacy skills using MS Office products (Word, Excel, Outlook)

We are looking for a stable long term applicant with a strong work ethic to join us. This is an excellent opportunity for someone looking to work with a highly regarded healthcare provider.

You will be part of a team that are passionate about what they do and the difference that they make every day.


Benefits of Working at WPH include:
Fantastic people and inclusive workplace culture with supportive management

On-the-job orientation, training and support

Close proximity to public transport and subsidised car parking

Access to a range of health & well-being initiatives, staff discounts and benefits

Requirements:

Everyone who joins Western Private Hospital

  • Must be vaccinated against COVID19, Influenza and provide proof of immunisation against, or immunity to, infectious diseases as required per the Health Services Act 1988 (Vic)
Must provide a National Police Check conducted within the previous 6 months and evidence of Australian Residency / Full Working Rights

According to the role, WPH may require a Working With Children check

If you thrive in a busy environment and you are a team player then the Nuclear Medicine Department at WPH wants youAPPLY NOW

CLOSING DATE: 6th July 2023 (or earlier if positions are filled)


Western Private Hospital is committed to a diverse and inclusive workplace and to ensuring a safe environment for children and young people.

We encourage individuals of diverse backgrounds including but not limited to those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and LGBTQIA+ community and people with disability to apply.

  • Reception Services Officer

    2 weeks ago

    Footscray, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEThe Reception Services Officer role is a critical position within the office as it provides the first impression of the organisation and fulfils the critical role in assisting clients, staff, visitors, contractors and other stakeholders. The role ensures customers are provided with accurate information and referred to the correct area. The position...

  • Reception Services Officer- Footscray

    1 week ago

    Footscray, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEThe Reception Services Officer role is a critical position within the office as it provides the first impression of the organisation and fulfils the critical role in assisting clients, staff, visitors, contractors and other stakeholders. The role ensures customers are provided with accurate information and referred to the correct area. The position...

  • Administration Officer

    1 week ago

    Footscray, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEAdministration Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide ranging...

  • Administration Officers

    1 week ago

    Footscray, Victoria, Australia Western Private Hospital Full time

    Multiple Casual PositionsAbout UsWestern Private Hospital (WPH), is a boutique private hospital servicing the West of Melbourne with the provision of acute services, which has 68 inpatient beds.WPH's facilities include four Operating Theatres, CSSD, Day Stay Unit, Day Oncology Unit, Eleanor Overnight Ward for CCU, HDU & Surgical patients, Cardiac Catheter...

  • Medical Reception Superstar

    2 weeks ago

    Footscray, Victoria, Australia Eleanor Clinic Full time

    _In search of:_An experienced medical receptionist for permanent part time position.- Who we are:_Eleanor Clinic is a bright and inclusive GP Clinic in Footscray, with a passionate team and a positive work environment. We are a private billing clinic who welcomes a diverse patient demographic. Our reception and administration team pride themselves on their...

  • Administration Officer

    1 week ago

    Footscray, Victoria, Australia Western Private Hospital Full time

    Full-Time or Part-Time Job Share will be consideredAbout UsWestern Private Hospital (WPH) is a boutique private hospital servicing the West of Melbourne, with the provision of acute services, which has 68 inpatient beds.WPHs facilities include four Operating Theatres, CSSD, Day Stay Unit, Day Oncology Unit, Eleanor Overnight Ward for CCU, HDU & Surgical...

  • Receptionist & Administration Assistant Footscray

    2 weeks ago

    Footscray, Victoria, Australia Engage Personnel Full time

    Varied and exciting role with room for career progression Fantastic location in Footscray Supportive & positive team environmentThe companyOur client is a thriving Accounting firm based in Footscray They provide high quality customer service to their clients and specialise in business services, tax and superannuation services.The roleDue to an internal...

  • Office Administrator

    2 weeks ago

    Footscray, Victoria, Australia Infinite Talent Group Full time

    Our client, a well-established and leading distributor are seeking a capable and experienced Office Administrator/PA.An exciting opportunity exists to join this dynamic business for a capable and component Office Administrator/PA to provide support to the National Sales Manager, including booking travel, processing expenses, ordering supplies, and...

  • Administration Assistant

    1 week ago

    Footscray, Victoria, Australia The Salvation Army Full time

    Number of Positions Available:1 Start your career with The Salvation Army today We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is one of Australia's largest and...

  • Administration Manager

    2 weeks ago

    Footscray, Victoria, Australia First Choice Allied Health Full time

    Administration Manager - First Choice Allied HealthDue to our rapid expansion, First Choice Allied Health is looking for an Administration Manager to join our dynamic team. This is a great opportunity to become a part of one of Melbourne's fastest growing Allied Health Practices, at the start of an exciting growth phase.Experience in working in an Allied...

  • Administration Officer

    1 week ago

    Footscray, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEAdministration Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide-ranging...

  • Administration Assistant

    1 week ago

    Footscray, Victoria, Australia The Salvation Army Full time

    Start your career with The Salvation Army todayWe are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.ABOUT USThe Salvation Army is one of Australia's largest and most-loved charities, helping thousands of...

  • Administration Officer

    1 week ago

    Footscray, Victoria, Australia Department of Families, Fairness and Housing Full time

    THE ROLEAdministration Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide-ranging...

  • Administrator - Veterans' Home Care

    1 week ago

    Footscray, Victoria, Australia annecto Full time

    Reference Number 10891 Position Title Administrator - Veterans' Home Care Employment Type Permanent Part Time State Victoria Region Footscray Program After Hours Response Team & My Support Location Footscray Salary $30.46 to $33.23 Hours 60.80 Position SummaryWhat's important to you? Parttime Position (30.4 hours per week) Convenient office location...

  • Customer Service Officer

    2 weeks ago

    Footscray, Victoria, Australia Doutta Galla Aged Services Full time

    Doutta Galla Aged Services' vision is to provide residential aged care service options which are affordable and inclusive of people with diverse experiences and backgrounds. Our values are Respect the Individual, Care with Compassion, Do Better, Positivity and Optimism and Be Accountable.As the first point of contact at our Corporate Office in Footscray, you...

  • Administration Officer

    1 week ago

    Footscray, Victoria, Australia Baptcare Full time

    Administration AssistantResidential Aged Care - Full Time Position - Maximum Term ContractWesthaven Community - Footscray, VICOpportunity to work in your local communityEnjoy the benefits of salary packaging with up to $18,500k pa tax freeGreat organisational positive work culture with a diverse and inclusive teamAbout the Company:Baptcare is a purpose...

  • customer service officer

    1 week ago

    Footscray, Victoria, Australia Doutta Galla Aged Services Full time

    As the first point of contact at our Corporate Office in Footscray, you will play a vital role in the initial client experience with Doutta Galla in communicating, qualifying and problem solving for our clients. You will manage incoming enquiries from clients who may require assistance navigating the aged care process through to clients who require our home...

  • Customer Service Officer

    1 week ago

    Footscray, Victoria, Australia Doutta Galla Aged Services Full time

    As the first point of contact at our Corporate Office in Footscray, you will play a vital role in the initial client experience with Doutta Galla in communicating, qualifying and problem solving for our clients.You will manage incoming enquiries from clients who may require assistance navigating the aged care process through to clients who require our home...

  • Administration Assistant

    1 week ago

    Footscray, Victoria, Australia annecto Full time

    Reference Number 10900 Position Title Administration Assistant Employment Type Fixed Term Full Time State Victoria Region Footscray Program Administrative Support Location Footscray Hours 76 Position SummaryWhat's important to you?- Salary range 60K - 65K plus superannuation with generous salary packaging options:Fixed-term full-time position for 6 months:-...

  • Assets and Procurement Officer

    2 weeks ago

    Footscray, Victoria, Australia Doutta Galla Aged Services Full time

    Doutta Galla Aged Services' vision is to provide residential aged care service options which are affordable and inclusive of people with diverse experiences and backgrounds.We are seeking an Asset and Procurement Officer who will be responsible for administration relating to asset management and procurement. This will include projects administration, records...