Workforce Support Officer
2 weeks ago
Job no: 495887
Work type:
Part time
Location:
Perth CBD, Inner & Western Suburbs
Categories:
Administration Assistant
ABOUT US
Amana Living is one of the largest Aged Care providers in Western Australia and is a dynamic, people focused Not for Profit organisation, dedicated to delivering exceptional care and services for our older generation as they live the second half of their lives.
We offer a broad range of services, including residential care facilities, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services.
THE ROLE
The Workforce Support Officer creates efficient rosters using rostering tools provided for Residential Care facilities and ensures that all shifts are filled to required service levels.
_ Key responsibilities_
- Maintain the rostering system (etivity), ensuring staff details and availability are accurate and kept up to date and updating details in the system where required
- Efficiently roster residential and TCP staff to provide client services in Residential Care Facilities in line with agreed care plans
- Prepare and distribute fortnightly rosters to allocated residential facilities ensuring rostered created comply with Occupational Health and Safety, EBA and other legislative requirements
- Attend to the telephone On-Call staff support system in line with agreed plan
- Liaise with Service Managers and administration staff to identify short or longterm changes to rostering support
- Ensure accurate payroll data and pay queries for Residential Care permanent employees are completed fortnightly for payment
- Schedule rosters to maximise the utilisation of Amana Living staff in line with their availability, location and competency as listed in etivity
- Identify rostering gaps and make recommendations on the recruitment requirements per facility in terms of both volume and skill
- Ensure all daytoday unallocated services, occurring from unplanned Leave, have a suitable Amana Living replacement to attend
- Order vacant shifts from labour hire agencies in line with Amana Living approved agency allocation framework
- Collaborate with Team leaders to analyse published against master rosters to make rostering improvements
ABOUT YOU
_ Competencies & Behaviours_
- Excellent attention to detail
- Strong problem solving and analysis skills
- Great time management and organizational skills
- Excellent verbal and nonverbal communication and customer service skills
- Demonstrated capacity to contribute effectively as part of a team, and to work autonomously
_Essential Criteria_
- Evidence of COVID19 and 2023 Flu vaccinations
- Ability to obtain a National Police Clearance _(within 6months validity)_
- Successful completion of preemployment health form and reference checks
- Previous experience (2yrs+) with knowledge of Rostering and timekeeping systems within a large organisation
- Experience in dealing with confidential personnel and / or business records
- Intermediate/Advanced computer skills, especially in the use of Microsoft Excel
- Previous experience providing support or advise for etivity for managers and staff _(desirable)_
- Ability to Prepare basic reports _(desirable)_
- Progressing towards a relevant qualification _(desirable)_
WHAT'S ON OFFER
Working for Amana Living offers you a fulfilling career with the opportunity to have a meaningful impact on the community we support, while advancing your professional development in a high performing team.
- Salary packaging benefits up to $18,550
- Discounted private health insurance with HBF and Medibank Private
- Health and Wellbeing programs and more
Shortlisting and interviews will commence immediately.
Advertised: 26 Apr 2023 W. Australia Standard Time
Applications close:
**Position Description
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