Premium Client Manager- Thai Speaker
1 week ago
Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade.
We thrive on progress - for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 350+ team currently across 9 locations and time zones.The Role:
The markets don't stand still and neither do we
Our
Premium Client Manager is focused on supporting, retaining, and growing our most valuable clients in the world of Forex, CFDs and related services.
Reporting to the Head of Strategic Partnerships in Melbourne, you will be working in our close-knit sales team who make a tangible impact every day by helping our premium clients with tailored solutions to help overcome individual trading challenges, promote various educational and functionality solutions, and engage with traders.
To thrive in this role, you'll be a
native Thai speaker, a natural relationship builder who doesn't shy away from the picking up the phone.
Your strong understanding of financial markets, trading strategies, risk management and key market events allows you to engage your clients and partner with them to master the trade, growing your book of high-value clients.
To be successful in the role, you will leverage your existing connections and network to make new connection, to introduce new business to Pepperstone.
As ourPremium Client Manager while no two days look the same, your key responsibilities include:
- Developing relationships through various channels with Pepperstone's premium client group to extend their longevity at elevated volumes of trading
- Using own industry sources and various external channels to build strong relationships and seek more referrals and funding
- Consistently securing premium clients by demonstrating a clear point of difference in experience, market knowledge and personal focus over the competition
- Achieving sales targets and KPIs
- Actively contributing to the premium team and assisting in helping others in the team develop
- Being a trusted adviser to premium clients on market and trading relating matters
- Maintain client interest in trading markets through regular dissemination of market analysis and trade opportunities
- Collaborating with key internal departments, particularly marketing, operations, risk and development teams to gain support for projects and deliver needed support
- Assist in planning and executing client events as required
- Meeting clients face to face and attending premium client events to build and nurture client relationships where travel permits
- Proactively researching and presenting opportunities to Head of Strategic Partnerships and Head of Marketing; APAC and LATAM
- Collaborating with our Thai Sales team to help them grow the Thai region business ensuring their actions are consistent with the agreed strategy
About You
- Minimum of 3 years of experience in the CFD industry, preferably in a phone sales environment
- Previous experience as an account manager and/or working with highnetworth clients
- Fluency in
Thai and English(must): - Understanding of financial markets, financial investments, and expertise in various trading strategies
- Hold a RG146 Financial Services General Advice qualification
- Proficiency in using MetaTrader 4/5, TradingView, and cTrader software
- Excellent collaboration skills and ability to work effectively in a team
- Outstanding relationshipbuilding skills, customer service, and persuasion abilities with a clientcentric approach
- Quick learning ability and an interest and aptitude for coaching others
- Willingness to travel to Thailand when necessary
Why you will enjoy working with us:
- Competitive salary with industry leading commission structure
- Genuinely collaborative and friendly culture
- Flexible and hybrid working
- Remote working option work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
- Ongoing personal development & learning opportunities
- 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
- 3 paid volunteering days per year & Workplace Giving Program
- Frequent events and celebrations including a standard weekly social
- Beautifully renovated large office at Collins Square 727 Collins Street, Melbourne
- Best in class end of trip facilities including bicycle parking, change rooms & showers
- A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas
More about Pepperstone
We understand it's important to do due diligence on a prospective employer, see what our team are saying on Glassdoor.
-
Premium Client Manager
1 week ago
Melbourne, Victoria, Australia IG Group Full timeJob TitlePremium Client ManagerJob Description:Premium Client ManagerYou will be the first point of contact with Premium clients and will provide an excellent service to ensure all clients are satisfiedSo, who are we?Hello, we're IG Group. No, not Instagram - though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a...
-
Premium Client Manager
1 week ago
Melbourne, Victoria, Australia IG Group Full timePremium Client ManagerYou will be the first point of contact with Premium clients and will provide an excellent service to ensure all clients are satisfiedSo, who are we? Hello, we're IG Group. No, not Instagram – though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the...
-
Premium Client Manager
3 weeks ago
Melbourne, Victoria, Australia IG Group Full timePremium Client ManagerYou will be the first point of contact with Premium clients and will provide an excellent service to ensure all clients are satisfiedSo, who are we? Hello, we're IG Group. No, not Instagram – though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the...
-
Premium Client Manager
3 weeks ago
Melbourne, Victoria, Australia IG Group Full timePremium Client ManagerYou will be the first point of contact with Premium clients and will provide an excellent service to ensure all clients are satisfiedSo, who are we? Hello, we're IG Group. No, not Instagram – though we're a pretty big deal ourselves. We're a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the...
-
Premium Client Manager
1 week ago
Melbourne, Victoria, Australia capital Full timeWe are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.We are looking for...
-
Thai Speaking Technical Support Specialist
1 week ago
Melbourne, Victoria, Australia HOBAN Recruitment Full timeWe are looking to appoint an enthusiastic Thai speaking technical support specialist whose primary role will be to provide software support and troubleshooting for the Business Platform.Our client is a global based software development company that has developed and distributed the Business Platform since 1990s. The role of technical support specialist...
-
Client Onboarding Officer
1 week ago
Melbourne, Victoria, Australia Pepperstone Full timeIntroductionThe Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade.We thrive on...
-
Premium Officers
1 week ago
Melbourne, Victoria, Australia Hudson Australia Full timeHudson are pleased to be working with our well known and reputable insurance client looking for 5x customer service superstars to join their team.**The role: - Provide courteous, accurate and timely advice to all participants in the WorkCover Scheme on premium-related issues. Achieve agreed levels of customer service At all times, make decisions and provide...
-
Premium Account Executive
1 week ago
Melbourne, Victoria, Australia IG Group Full timePremium Account ExecutiveJob TitlePremium Account ExecutivePremium Account ExecutiveThis is an exciting opportunity for a sales and relationship management top performer currently working in a high revenue client-facing role to join IGs Premium department and demonstrate their ability to service and enhance our high value clients.The right individual will...
-
Trainer and Assessor
1 week ago
Melbourne, Victoria, Australia Premium Health Full timeIntroduction:Premium Health is a Registered Training Organisation committed to our mission to deliver quality training to those giving care. We are a premium first aid, health care, mental health, and high intensity support skills training provider; delivering quality health outcomes Australia wide for over 35 years. We are defined by our core values....
-
Premium Account Executive
1 week ago
Melbourne, Victoria, Australia IG Group Limited Full timeJob Description: Premium Account Executive Company Overview Looking for a career at a company that will support you, challenge you, and help you grow? At IG Group, we're the market leader in financial derivatives trading, focusing on innovation and advanced IT development. We take pride in being one of Britain's Top Employers, a recognition we aim to uphold....
-
Outlet Manager- Premium Apparel
1 week ago
Melbourne, Victoria, Australia Frontline Recruitment Full timeGenerous base salary + super Bonuses & incentives Rotating roster, every second weekend off Outlet Manager- Premium ApparelThis premium design house is known for their distinctive style, internationally recognised and a market leader They're the epitome of refined style & currently on the lookout for an agile and highly experienced Assistant Manager to...
-
Store Manager Premium Fashion
1 week ago
Melbourne, Victoria, Australia Frontline Recruitment Full timeStore Manager | Premium Fashion & AccessoriesWe've partnered with an internationally recognized retailer, established in 1981, with over 1500 stores worldwide A premium lifestyle brand that provides fashion forward and on trend apparel and accessories. This premium retailer is on the lookout for a driven Store Manager to join their team at Fountain GateAbout...
-
Key Account Manager-premium Wine
1 week ago
Melbourne, Victoria, Australia Mondo Search Full timeWith sustainable vineyards spanning Tasmania, Victoria, and South Australia, our client collaborates closely with organic wine and spirit producers from around the world to complement their own brands to curate the finest selections for their customers.Currently seeking industry professionals with established relationships in both on and off-premise...
-
Premium Account Executive
3 weeks ago
Melbourne, Victoria, Australia IG Group Full timePremium Account ExecutiveThis is an exciting opportunity for a sales and relationship management top performer currently working in a high revenue client-facing role to join IGs Premium department and demonstrate their ability to service and enhance our high value clients.The right individual will have proven success in their current role managing clients,...
-
Premium Account Executive
1 week ago
Melbourne, Victoria, Australia IG Group Full timePremium Account ExecutiveThis is an exciting opportunity for a sales and relationship management top performer currently working in a high revenue client-facing role to join IGs Premium department and demonstrate their ability to service and enhance our high value clients.The right individual will have proven success in their current role managing clients,...
-
Premium Account Executive
3 weeks ago
Melbourne, Victoria, Australia IG Group Full timePremium Account ExecutiveThis is an exciting opportunity for a sales and relationship management top performer currently working in a high revenue client-facing role to join IGs Premium department and demonstrate their ability to service and enhance our high value clients.The right individual will have proven success in their current role managing clients,...
-
Premium Australian Menswear
1 week ago
Melbourne, Victoria, Australia Frontline Recruitment Full timePremium Australian Menswear - Fashion ManagerThis retailer is well renowned in the Premium Menswear category. Proudly Australian owned, their products are made with ethically sourced fabrications combined with superior craftsmanship. Balancing classic suiting with contemporary design they provide wardrobe essentials for the modern man. In their stores,...
-
Martial Arts Instructor
1 week ago
Melbourne, Victoria, Australia Melbourne Fight Club Full timeCOACHING OPPORTUNITYAn opportunity has opened for an experienced and enthusiastic combat sports coach to join our team at Melbourne Martial Arts Academy. We are predominantly looking for coaches in Boxing and/or Muay Thai, but may consider coaches of other Combat Sports. Coaches who have the capacity to teach in multiple styles of Combat Sports will be...
-
Premium Relationship Representative
1 week ago
Melbourne, Victoria, Australia AIA Group Ltd Full timePremium Relationship RepresentativeBE THE DIFFERENCEAt AIA we don't simply believe in being 'the best'. We believe in better - because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to...