External Communications Manager

2 weeks ago

Melbourne, Victoria, Australia Melbourne Water Full time

Job Number:

Work type:

  • Permanent Full Time

Location:

  • Melbourne
  • Docklands

Categories:

  • Communications, Education & Marketing

Our Organisation:

At Melbourne Water we love water and love life. What we do makes a vital contribution to Melbourne's famous lifestyle.

We achieve this by supplying high quality drinking water, providing outstanding sewerage services, integrating drainage systems, building resilience to flooding and by enhancing our waterway and land for greater community use.

At Melbourne Water, we are in the 'Decade that Matters' and we've got some ambitious goals to achieve. It's a pride we share in helping to make greater Melbourne a fantastic place to live.

The Role:


The External Communications Manager is accountable to the Manager Corporate Communications for managing and building the Melbourne Water brand and profile in the community through strategic and integrated communications across all channels.


This will be achieved through:

  • Leading a team in the development and delivery of MW's brand and channel strategy and annual marketing plans, team resource management and budget allocation across all channels.
  • Working closely with the Corporate Comms Leadership Team to identify initiatives to progress Melbourne Water's strategic Goals and Brand Strategy.
  • Overseeing the strategy and delivery of MW's External Communications plan.
  • Working with the Internal Communications team in the seamless integration of internal and external communications telling one MW story and narrative, and building employee understanding of our services, the goals and the challenges we face in the decade that matters.
  • Working with key stakeholders, Comms and Engagement teams, Water Literacy Program Manager and Corporate Partnership Manager to deliver content in line with brand strategy for these programs.
  • Driving continuous improvement and innovations in marketing and communications based on measurement, insights and best practice.

Your Skills and Experience:

  • Proven experience in managing and developing teams.
  • Proven experience in managing marketing, media and communications.
  • Demonstrated experience in driving and delivering integrated communications across all channels.
  • Ability to translate operational strategy into operational performance and financial outcomes.
  • Demonstrated commercial acumen, with experience in successfully managing finance budgets and forecasts.
  • Maturity and judgement necessary to contribute to complex decision making.


Your strong people leadership skills and experience along with your ability to lead change and communicate with a diverse range of stakeholders will be keys to this role.

For more information, please see the attached Role Mandate.

Culture at Melbourne Water:

We take enormous pride in cultivating a culture that holistically benefits our team and the wider Melbourne community. The pillars of our culture are based on Flexibility, Impact, Growth & Development, and People.

  • We are committed to flexible working in a variety of manners including hybrid work, varied start/finish times, purchased leave, part time work, and 9day fortnights. We understand that Melbourne Water and our customers are benefitted by enabling balance in work and life.
  • Make an impact as part of a passionate team doing meaningful work to enhance life and livability in Melbourne.
  • We relish learning and challenging the status quo for continuous growth. Perpetual and varied opportunities for learning and development are offered in a variety of manners from formal development programs, digital learning content and lunch & learns; to visiting our sites and getting to see our initiatives and projects firsthand.
How to apply

Closing date: 1st April 2024 at 11:55pm AEST

Advertised:

18 Mar 2024 AUS Eastern Daylight Time

Closing:

01 Apr :55 PM AUS Eastern Daylight Time

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