Call Centre Representative
1 week ago
- 3 Month Contract
- Ultimo
Customer Service Representative | 3 Month Contract | $38.68 p/h Incl. super
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$35 p/h + super:
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3 Month Contract:
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Ultimo
About the company
This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government.
About the team
The Team you are joining is a high functioning and performing team amongst a leading NSW Government agency. A team of like-minded individuals who thrive to deliver outstanding work to help residents of NSW.
About the Role
- Provide high quality service as the first point of contact for customers.
- Creative positive relationships and ensure client satisfaction is obtained.
- Managing customer interactions & enquires via inbound/outbound channels
- Working through our different systems such as CRM, EBS and outlook.
- Extensive database management and data entry.
About You
- Certificate III in relevant discipline or equivalent skills, knowledge and experience.
- Demonstrated ability to listen, interpret and convey information in a clear, accurate and appropriate manner responsive to individual customer needs.
- Demonstrated administration skills to support contact centre activities and transactions processes including use of office technology, information and customer relationship management (CRM) systems.
Benefits of contracting through Ashdown People
- 4th largest supplier to the NSW Government
- Get paid weekly Rated 4.9/5 on Google Reviews with over 1100
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support
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