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Customer Service Officer
3 weeks ago
$35 per hour + super
- 11 Month Contract
- Ultimo or Wollongong
**Call Centre Operator | 11 Month Contract | $38.85 p/h Including Super**
- **$35 per hour + super**:
- **11 Month Contract**:
- **Ultimo or Wollongong**
**About the Company**
Great opportunity to join a large NSW government organisation in a fun team environment on a 11 month contract. This role will be in the Ultimo or Wollongong.
**About the Role**
- Provide high quality generalist service as the first point of contact for the contact centre customers.
- Receive inbound calls, obtain necessary information and utilise generalist knowledge to transfer customers to appropriate contact centre specialists in a courteous, accurate and efficient manner.
- Create a positive relationship in all customer interactions across all interaction channels.
- Support contact centre activities and transactions processes including use of office technology, information and customer relationship management (CRM) systems.
**About You**
- Excellent written and verbal communication skills
- Intermediate computer skills and proficient in Microsoft office suite
- Ability to obtain a working with children check
**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support
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