Customer Service Officer/telecaller

1 week ago


Ultimo, New South Wales, Australia Xplore Services Pty Ltd Full time

Xplore Services Pty Ltd is a F2F professional fundraising agency with over 9 years experience in the industry, now operating over four countries, representing many well-known Non-Profit Organisations.


We are currently looking for a
Admin Coordinator to cover all daily admin tasks and responsibilities required to keep the backstage functioning of our company.


The successful applicant should be:

  • Well spoken and professional on the phone
  • Experienced in F2F/phone fundraising/sales (preferably).
  • Wellorganised, with attention to detail
  • Familiar with admin software such as Microsoft, Outlook, Spreadsheets
  • Adaptable to changes on tasks
  • Available Monday to Friday from 9am to 5pm

Regular tasks and responsibilities to be carried out daily include:

  • Record keeping & reporting
  • Warm calling custormers to verify their personal information
  • Reporting daily to the company directors
  • Other occasionally requested tasks in the office

What you will receive:

  • Initial training and regular development support
  • Flexibility and support from Management



LOCATION:
SUITE 85, 89-97 JONES ST, ULTIMO NSW 2007




WORKING DAYS:
MONDAY TO FRIDAY




WORKING HOURS:
9AM TO 5PM


Job Types:
Full-time, Casual

Salary:
From $28.00 per hour

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Commission

Experience:

  • Fundraising/Sales: 1 year (required)
  • Administration: 1 year (required)

Work Authorisation:

  • Australia (required)

Work Location:
In person

Expected Start Date: 18/03/2024

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