Clients Business Manager

2 weeks ago

Sydney, New South Wales, Australia Payoneer Full time
Payoneer's mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer


Life at Payoneer is a global community, where you'll work with colleagues all over the world, in a hybrid or remote work frame.

As an equal opportunity employer, the only things that matter to us are your skills, your drive, and your desire to have a positive impact on others.


Location
Sydney, Australia

What you'll be spending your time on:

  • Manage Payoneer Enterprise client payment flows and services, develop client retention and growth strategies for your managed client portfolio with various digital commerce verticals (e.g. Social Streaming, Marketplace, Freelancing and others).
  • Develop and nurture key client relationships with stakeholders including senior management while understanding the decisionmaking process.
  • Strategic selling aptitude managing cross sell and up sell opportunities.
  • Negotiate contract extensions, pricing, and work collaboratively with internal stakeholders to execute on revenue goals and objectives.
  • Formulate business insights with both internal and external data analysis, present findings to stakeholders, drive approval process with datadriven decisionmaking approach.
  • Conduct QBRs with clients to track against both Payoneer and clients KPI
  • Communicate the value of Payoneer through account review processes and prioritize plans to achieve objectives
  • Be a steward to resolve operational issues that may be affecting the client by working with technical teams to drive resolution on behalf of client

Is this you?

The Payoneers are:
Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient

For this role you are also:

Have you done this kind of stuff?

  • Bachelor's degree in related fields, with 35 years of experience in a clientfacing role in high growth technology firms, ecommerce/payments firms, fintech space or in a financial institution.
  • Work with global cross functional teams including sales/BD, finance, marketing, risk, customer care, legal, product, professional services, and compliance.
  • Work autonomously to own all aspects of the client relationship and be the client's advocate within Payoneer.
  • Analytical mindset, resourceful, customer focused and team oriented.
  • Creative problem solver with the ability to think out of the box but also to know how to plan, prioritize, and execute on strategies to meet client needs and revenue goals
  • Excellent communication and presentation skills, both in person and over the phone in English.
  • Willingness to travel

Not a must but a great advantage:

  • MBA or equivalent degree
  • One of the following language skills will be a plus: Japanese, Korean, Thai, or Vietnamese.

Who we are:

Payoneer (

NASDAQ:
PAYO) is the world's go-to partner for digital commerce, everywhere.

From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy.

Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world's leading brands, Payoneer offers a universe of opportunities, open to you.

LI-SL1

  • Customer Service and Contractor Liaison Officer

    2 weeks ago

    Sydney, New South Wales, Australia Business Development Manager Full time

    Dear Prospective Candidate,We are a nationally recognised company with a strong presence in the letterbox distribution industry, currently seeking a dedicated individual to join our team. This role involves handling customer updates and complaints, as well as communicating with our letterbox walkers about work opportunities.Key Responsibilities: Manage...

  • Business Manager

    2 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Career defining opportunity with large and successful organisation Excellent salary package + car + uncapped bonus incentive High level of autonomy - closest thing to running your own business Business Manager opportunity at Dotmar Engineering Plastics - North Rocks. We are seeking a dynamic leader with exceptional people skills and hands-on leadership...

  • Business Manager

    2 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Career defining opportunity with large and successful organisation Excellent salary package + car + uncapped bonus incentive High level of autonomy - closest thing to running your own business The Opportunity:We are on the lookout for an individual with exceptional people skills and a genuine knack for hands-on leadership, to take on a true leadership...

  • Supervisor / Business Services Manager

    2 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Supervisor to Client Management level role, working with a diverse client base Genuine pathway to partnership for the right candidate Fabulous culture and modern work environment on Sydney's Northern Beaches Allan Hall Business Advisors is looking for a technically strong, motivated and dynamic Business Services Manager, Supervisor or a high-level Senior...

  • Business Services Client Manager

    2 weeks ago

    Sydney, New South Wales, Australia Elite Pathways Full time

    Right hand to the Partner Paperless office and 100% cloud based Manage your own client portfolio with autonomyThe full-service boutique firm has 3 offices in Sydney, Norwest, Northern Beaches and the CBD. You will have the flexibility to work from any of these three offices. The firm is forward-thinking, 100% paperless and cloud-based.They are well...

  • Client Service Manager, Assistant Vice President

    2 weeks ago

    Sydney, New South Wales, Australia Mygwork - Lgbtq+ Business Community Full time

    The Client Service Manager is a client facing role, and acts as the key contact point for the client with respect to Day to day Communication New services and/or changes to service and associated billing Service Issues and/or performance concerns Coordinating Standard KPI and Service Level Meetings Acting as the client's sponsor when working with internal...

  • Business Services Manager/client Manager

    2 weeks ago

    Sydney, New South Wales, Australia Lawson Elliott Full time

    Exceptional Directors - autonomous role within an excellent small team of down to earth and engaging individuals- $110k - $150k Package + Benefits Sutherland Shire On site parking availableThis impressive boutique CA Firm is currently looking to expand their highly personable and long standing team due to company growth.They are seen as one of the best...

  • Client Service Manager, Assistant Vice President

    2 weeks ago

    Sydney, New South Wales, Australia myGwork - LGBTQ+ Business Community Full time

    The Client Service Manager is a client facing role, and acts as the key contact point for the client with respect toDay to day CommunicationNew services and/or changes to service and associated billingService Issues and/or performance concernsCoordinating Standard KPI and Service Level MeetingsActing as the client's sponsor when working with internal State...

  • Business Management Graduate Program

    2 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Competitive entry level salary + huge bonus potential $$$ Ongoing training and development provided with a clear pathway to management Various opportunities in Western Sydney Switched-on and ambitious? Looking to kickstart your career but don't want to be stuck wearing a tie in a boring office? What we're looking for We are currently on the lookout for...

  • Executive Business Manager

    2 weeks ago

    Sydney, New South Wales, Australia Business English Academy Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Excellent opportunity to support the Chief Executive Officer (CEO ) and Chief Strategy & Operating Officer in Rhombus Advisory. The core responsibilities are the provision of effective, efficient and professional executive and administration support ensuring...

  • ICT Business Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Target Business Services Full time

    Target Business ServicesLocation: Level 10, 160 Sussex Street, NSW 2000Salary: $80,000 plus 11% superannuationOur client, Education Centre of Australia (ECA), is looking to fill a full time position for a skilled and experienced ICT Business Analyst to join its IT management team, who is qualified and highly experienced to translate business needs to create...

  • Business Management Graduate Program 2024

    2 weeks ago

    Sydney, New South Wales, Australia Allan Hall Business Advisors Full time

    Competitive entry-level salary + huge bonus potential Industry leading training with ongoing career development and support Immediate start available - multiple opportunities in Grafton and Yamba Switched-on and ambitious? Looking to kickstart your career but don't want to be stuck wearing a tie in a boring office?What we're looking for We are currently on...

  • Client Manager

    2 weeks ago

    Sydney, New South Wales, Australia BSI Full time

    Great that you're thinking about a career with BSIPurpose of the position- To conduct on-site audit against the requirements of relevant standards (ISO 9001, ISO 14001, ISO 45001, etc.) or ESG, GHG, SRA, or any related management system assessment- To provide expertise, produce surveillance and initial audit reports, and make recommendations for...

  • Client Manager

    2 weeks ago

    Sydney, New South Wales, Australia Aon Full time

    Use your experience in Personal Lines and working with high net worth clients. Manage existing clients as well as opportunity to grow your portfolio Hybrid Working Environment Client Manager – Private Clients | Sydney We are seeking a motivated Client Manger to join our Private Clients Team based in Sydney. The Client Manager is responsible for...

  • Client Manager

    2 weeks ago

    Sydney, New South Wales, Australia BSI Full time

    Great that you're thinking about a career with BSI Purpose of the position To peer review audit reports, provide feedback to auditors, and meet audit report timeframes. Provide technical assistance to BSI ANZ. To complete onsite audits and support external auditors. To provide expertise and make recommendations for certification decisions. To...

  • Client Manager

    2 weeks ago

    Sydney, New South Wales, Australia Resources Group AU Full time

    We live in a time where the world seems to spin ever faster. Consumer trends evolve rapidly with products, ideas and innovations jumping geographies, sectors and demographics at a lightning pace. Our client, a highly regarded information and intelligence consultancy, has built its success on helping FMCG businesses understand these ever-changing consumer...

  • Client Manager

    2 weeks ago

    Sydney, New South Wales, Australia Aon Hewitt Full time

    Use your experience in Personal Lines and working with high net worth clients.Manage existing clients as well as opportunity to grow your portfolioHybrid Working EnvironmentClient Manager – Private Clients | SydneyWe are seeking a motivated Client Manger to join our Private Clients Team based in Sydney.The Client Manager is responsible for service delivery...

  • Client Manager

    2 weeks ago

    Sydney, New South Wales, Australia Aon Corporation Full time

    Posting Description: Senior broking role within a leading global risk management company Service a substantial client portfolio with a specific focus on Japanese firms Highly successful and collaborative team with proven record of successClient Manager, Global & Corporate - Japanese Global Solutions (JGS)A core Client Segment within Aon Risk Solutions,...

  • Client Manager

    2 weeks ago

    Sydney, New South Wales, Australia Aon Full time

    Client relationship management and financial lines broking role in the Financial Services Group (FSG) department Work on Fintech and Technology clients as well as mid market complex placements Full time permanent opportunity based in Sydney The Financial Services Group (FSG) segment specialises in the provision of Aon client service delivery to large...

  • Client Manager

    2 weeks ago

    Sydney, New South Wales, Australia Optimal Recruitment Pty Ltd Full time

    Multi award winning firm, going through exciting growth:- Generous remuneration:- Work within a boutique Tax and Accounting firm:Professional, friendly & modern workplace Stunning locationOur client is a family owned boutique company servicing high-net-worth individuals and local small businesses based in a stunning location in Manly.They pride themselves on...